VP, Digital Channel Optimization Manager

Axos Bank has invested in a sophisticated, data-driven digital acquisition engine that sets us apart from other financial institutions, one that unifies audience intelligence across paid media channels to generate high-quality consumer Digital DTC leads and drive loan originations across our full lending suite, with home loans at the core. This role sits at the center of that engine.The Digital Channel Optimization Manager is responsible for maximizing the volume and quality of borrower leads that fuel Axos’s direct-to-consumer loan origination pipeline, spanning home loans, personal loans, auto loans, and every other loan product we service and offer. You’ll manage affiliate partnerships, oversee paid media buying execution, and serve as the operational owner of our audience intelligence platform, translating audience data into real-time targeting, suppression, and retargeting decisions that directly impact lead volume, funded loan volume, and cost per funded loan.This is a hands-on, outcomes-oriented role for someone who thinks in terms of cost-per-lead, lead-to-application conversion, and borrower intent, not impressions and reach.______________

Responsibilities:

• Manage CDP audience tagging operations, including badge configuration, audience development, platform integrations, data governance, and audience match rate optimization
• Support CDP and Salesforce Data Cloud integrations, ensuring accurate borrower signal capture, attribution tracking, UTM governance, and reporting integrity
• Develop and activate audience strategies for targeting, suppression, retargeting, personalization, lead nurturing, and cross-sell initiatives across loan products
• Identify, negotiate, onboard, and manage affiliate, referral, co-marketing, and business development partnerships to expand borrower acquisition channels
• Ensure affiliate compliance, brand standards, and performance optimization across all partner programs and placements
• Coordinate campaign execution and vendor relationships across Google, Meta, MNTN, LinkedIn, agencies, and emerging channels
• Monitor channel performance, optimize budgets, and improve lead generation, conversion rates, and cost efficiency across the lending portfolio
• Own lead generation and loan origination reporting, including attribution models, cost-per-lead, cost-per-funded-loan metrics, and executive performance insights
• Partner with Marketing Technology and Engineering teams to expand CDP capabilities, borrower intent scoring, audience segmentation, and personalization initiatives
• Apply conversion rate optimization strategies, including audience analysis, landing page testing, funnel diagnostics, and campaign experimentation
• Plan and execute webinars, email nurture programs, lifecycle campaigns, and geo-targeted marketing initiatives to drive qualified loan demand
• Provide regular performance analysis and strategic recommendations to senior leadership to improve borrower acquisition, lead quality, and funded loan growth, While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Bachelor’s degree in Marketing preferred
• 4-7+ years of experience in digital marketing, paid media, MarTech, or demand generation, with hands-on expertise in affiliate marketing, media buying, data platforms, or audience management.
• Experience with CDPs, tag management systems, audience intelligence platforms, and marketing automation tools (e.g., Tealium, Segment, Marketo, HubSpot, Salesforce Marketing Cloud).
• Proficiency in Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, audience targeting, attribution tracking, UTM governance, and performance reporting.
• Strong analytical skills with the ability to interpret funnel performance, identify optimization opportunities, and improve conversion rates.
• Experience managing lead generation programs, webinars, email nurture campaigns, paid search, geo-targeted marketing, and demand generation initiatives.
• Knowledge of CRO, growth marketing, audience segmentation, and testing methodologies to improve customer acquisition performance.
• Proven success developing affiliate, referral, co-marketing, or business development partnerships that drive pipeline growth.
• Strong communication skills with the ability to translate technical concepts into actionable business recommendations.
• Experience operating in regulated industries, preferably financial services, banking, fintech, mortgage lending, or consumer lending.
• Familiarity with Salesforce Data Cloud, Tableau, CTV platforms, Adobe Target, and other modern marketing technology solutions is preferred., Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)

Skills: Adobe Product Family, Affiliate Marketing, Alliance/Partner Management, Analysis Skills, Audience Development, Automotive Financing, Banking Services, Budgeting, Business Development, Calculators, Campaigns, Channel Management, Cloud Computing, Communication Skills, Computer Mouse Hardware, Consumer Loans, Contract Research Organization (CRO), Copying Machines, Cost Modeling, Cost-Per-Lead, Cross-Selling, Customer Acquisition, Demand Generation, E Programming Language, English Language, Equal Employment Opportunity (EEO), Federal Laws and Regulations, Finance, Financial Services, Flexible Spending Accounts, Homeland Security, Keyboards, Lead Generation, Leadership, Life Insurance, LinkedIn, Loan Funding, Loan Origination, Loans, Maintain Compliance, Manual Dexterity, Market Segmentation, Marketing, Marketing Automation Software, Marketing Software, Media Buying and Planning, Medical Conditions, Medical Genetics, Military, Mortgage Lending, Negotiation Skills, Office Equipment, Online Marketing, Performance Analysis, Performance Management, Performance Metrics, Performance Tuning/Optimization, Quality Assurance Methodology, Regulatory Compliance, Residential Mortgages, Salesforce.com, Search Engine Marketing (SEM), Small Business, Small Company, Software Development Lifecycle (SDLC), Spanish Language, State Laws and Regulations, Stock Market, System Operations, Tableau, Target Marketing, United States Citizenship and Immigration Services (USCIS), Vendor/Supplier Relations, Vision Plan, Webinar, Website Conversion

$130,000.00/Yr. - $155,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 12.5%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets., Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol “AX” (NYSE: AX).