D365 Solution Architect (F&O + CE)

We’re supporting a major Dynamics 365 rollout across Finance & Operations and Customer Engagement for a business mid-transformation. This phase is all about maturity - scaling what’s already live, refining core processes, and embedding Dynamics as a long-term enterprise platform.

They’re looking for a hands-on Solution Architect who can operate at the intersection of business and delivery: shaping solutions, owning design, and guiding the programme through testing, cutover, and hypercare. You’ll be trusted to lead conversations, challenge assumptions, and turn requirements into workable, scalable solutions.

This is a high-impact role with real ownership - not just design-on-paper.

Responsibilities:

• Lead end-to-end requirements gathering across F&O and CE workstreams
• Own solution design, including configuration, legal entity setup, and process alignment
• Produce and maintain FDDs, IDDs, SDDs, BPMs and design documentation
• Work closely with development and integration teams through dev and internal testing
• Lead and support FAT testing, including playbacks and stakeholder sign-off
• Define and execute test strategy: scenarios, test plans, schedules, scripts, and execution
• Support data migration solutions, test data prerequisites, and validation
• Play a key role in cutover planning and execution
• Provide hypercare support post go-live, ensuring stability and user confidence
• Act as the architectural bridge between business, delivery, and technical teams

Required Skills:

• Strong experience as a Dynamics 365 Solution Architect
• Proven delivery across D365 Finance & Operations and/or CE
• Deep understanding of process design, configuration, and integration
• Hands-on experience producing FDDs, IDDs, SDDs, BPMs
• End-to-end lifecycle experience: design ? build ? test ? cutover ? hypercare
• Confident leading workshops, playbacks, and senior stakeholder sessions
• Comfortable working in fast-paced, multi-workstream programmes

Why should I apply?

This is a chance to step into a critical programme, where decisions genuinely matter. You’ll have autonomy, visibility, and the opportunity to shape how Dynamics is used across the organisation long-term - not just get it live.

Unlike many roles, this one offers:

• Real ownership, not just documentation
• A programme that’s already live and evolving - no greenfield chaos
• Exposure to senior stakeholders and strategic decision-making
• The opportunity to leave a lasting architectural footprint

If you’re an SA who enjoys being close to delivery, influencing outcomes, and seeing solutions through to the end - this one’s worth a conversation.

Interested?

Apply for the role today or send your CV to

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• Strong experience as a Dynamics 365 Solution Architect
• Proven delivery across D365 Finance & Operations and/or CE
• Deep understanding of process design, configuration, and integration
• Hands-on experience producing FDDs, IDDs, SDDs, BPMs
• End-to-end lifecycle experience: design ? build ? test ? cutover ? hypercare
• Confident leading workshops, playbacks, and senior stakeholder sessions
• Comfortable working in fast-paced, multi-workstream programmes