IT Field Engineer

About The Role

Synergi Tech is a professional, growth-focused IT Managed Service Provider based in Lincoln. We deliver structured, high-standard IT infrastructure and support services across the East Midlands and Yorkshire.

What You Will Be Responsible For

• Deploy and configure core network infrastructure including switches, routers, firewalls, and wireless access points
• Install and support Windows Server environments, Active Directory, and Microsoft 365
• Assist with infrastructure refreshes, hardware rollouts, and site upgrades
• Deliver on-site troubleshooting and support to clients in live business environments
• Install UniFi systems and assist with CCTV and access control installations where required
• Maintain accurate project and support documentation to company standards
• Represent Synergi Tech professionally on all client sites

Travel & Working Expectations

• Regular travel across East Midlands and Yorkshire
• Occasional UK-wide travel for larger projects
• Overnight stays may be required for multi-day deployments
• Company vehicle and fuel card provided
• All approved travel and accommodation expenses covered

Office-Based Contribution

• Pre-configuring and staging equipment
• Stock management and hardware preparation
• Project preparation and documentation updates
• Supporting internal technical improvements
• Assisting other engineers and providing helpdesk/phone support when required

Required Skills And Experience

• 2+ years’ experience in an MSP, IT support, or field-based engineering role
• Solid networking fundamentals (TCP/IP, VLANs, switching, firewall basics)
• Experience with Windows Server, Active Directory, and Microsoft 365 administration
• Ability to work independently on client sites and follow documented standards
• Professional communication and strong customer-facing approach
• Full UK driving licence

Desirable

• UniFi deployment or support experience
• Exposure to firewall platforms such as Sophos or FortiGate
• Virtualisation knowledge (Hyper-V / VMware)
• Backup and disaster recovery exposure
• VoIP deployment or support experience
• Relevant certifications (CompTIA, Microsoft, networking, etc.)

Training & Development

We expect solid technical foundations and a professional approach, and we invest in your development. Structured training is provided across networking, Microsoft 365, infrastructure standards, and security systems.

Funded certifications are available where aligned to business growth, with clear progression routes into senior technical roles.

What We Offer

• £28,000 - £32,500 depending on experience
• Company vehicle and fuel card
• Laptop and mobile phone
• Pension scheme
• Generous holiday allowance
• Paid travel time where applicable
• Funded training and certifications
• Clear progression path into senior field engineering roles

• 2+ years’ experience in an MSP, IT support, or field-based engineering role
• Solid networking fundamentals (TCP/IP, VLANs, switching, firewall basics)
• Experience with Windows Server, Active Directory, and Microsoft 365 administration
• Ability to work independently on client sites and follow documented standards
• Professional communication and strong customer-facing approach
• Full UK driving licence, * UniFi deployment or support experience
• Exposure to firewall platforms such as Sophos or FortiGate
• Virtualisation knowledge (Hyper-V / VMware)
• Backup and disaster recovery exposure
• VoIP deployment or support experience
• Relevant certifications (CompTIA, Microsoft, networking, etc.), We expect solid technical foundations and a professional approach, and we invest in your development. Structured training is provided across networking, Microsoft 365, infrastructure standards, and security systems.

• £28,000 - £32,500 depending on experience
• Company vehicle and fuel card
• Laptop and mobile phone
• Pension scheme
• Generous holiday allowance
• Paid travel time where applicable
• Funded training and certifications
• Clear progression path into senior field engineering roles

Synergi Tech is a professional, growth-focused IT Managed Service Provider based in Lincoln. We deliver structured, high-standard IT infrastructure and support services across the East Midlands and Yorkshire.