onsite IT Specialist

We’re seeking an onsite IT Specialist for our client’s office in either San Francisco or Austin, TX to manage their technology infrastructure and support a growing team. You’ll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results., * User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams.

• Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems.
• Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency.
• System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom.
• Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices.
• Security & Compliance: Implement and maintain end-user security best practices across all IT systems.
• Documentation & Inventory: Create clear documentation and manage IT assets and licenses.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 3+ years in a technical IT support role.

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Experience with Okta administration and Okta Workflows automation.
• Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security.
• Experience administering collaboration tools (Zoom, Teams, Slack).
• Strong knowledge of Google Workspace and Microsoft Office 365 administration.
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent problem-solving abilities and organizational skills.
• Experience supporting both local and remote staff.

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.