IT Technician

• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
• Enters commands and observes system functions to verify correct system operation.
• Responds to co-worker inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
• Instructs users in use of equipment, software, and manuals.
• Recommends or performs minor remedial actions to correct problems.
• Coordinates activities with help desk, network services, or other information systems groups.
• Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
• Replaces defective or inadequate software packages.
• Refers major hardware problems to service personnel for correction.
• Troubleshoot issues that arise with current systems and perform needed adjustments.
• Document new tasks needed to perform job duties and improve current documentation.
• Perform network maintenance with wiring and connections for network and attached equipment.

• Vocational degree in Information Technology, certification such as CompTIA A+ or Net+, or 2 years’ IT experience.
• Self-starter with strong work ethic and the ability to manage projects independently.
• Ability to multitask all levels of operations and daily tasks.
• Strong communication and prioritization / time management skills with the ability to support the IT needs of office personnel and production facility (computer / tablet / phone / networking equipment setup and maintenance).
• IP Camera and VOIP experience preferred., Communication Skills, CompTIA - Computing Technology Industry Association, CompTIA A+, Computer Hardware, Computer Software, Equipment Maintenance/Repair, Establish Priorities, Hardware Components, Hardware Installation, Hardware Repair, Help Desk, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Keyboards, Loading/Unloading, Multitasking, Network Configuration Management, Network System Hardware, Operating Systems, Operations, Peripheral Hardware, Printers, Project/Program Management, Spreadsheets, System Operations, Systems Hardware, Tablet PC, Technical Support, Technical Training, Time Management, VoIP (Voice over IP), Voice Mail, Word Processing

• FULL BENEFITS (HEALTH, VISION, DENTAL, LIFE)
• 401(k)
• PAID VACATION/HOLIDAYS
• WEEKLY PAY PERIOD / DIRECT DEPOSIT PAYROLL
• CONSISTENT GROWTH / RAISE OPPORTUNITIES

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