AI Platform Engineer

• Lead the end-to-end deployment and implementation of enterprise AI platforms and services.
• Own ongoing platform administration, operational management, and support activities.
• Monitor platform availability, performance, health, adoption, and utilization metrics.
• Drive incident resolution and coordinate vendor escalations when platform issues arise.
• Develop and maintain operational runbooks, support procedures, and platform documentation.
• Manage platform lifecycle activities, including upgrades, feature releases, and enhancements.
• Define and improve operational processes, support models, and service-level objectives (SLOs).
• Create onboarding, enablement, and training programs to drive enterprise adoption.
• Build automation solutions using scripting to streamline platform operations.
• Design and maintain integrations between enterprise systems, AI platforms, and APIs.
• Develop data extraction, transformation, and reporting solutions.
• Partner with security, infrastructure, and engineering teams to ensure platforms meet governance standards.

Education: A bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field is required.

Experience: Candidates must have 8+ years of experience supporting enterprise technology platforms, infrastructure services, or SaaS products. This includes at least 3 years of experience implementing, administering, or supporting AI, cloud, or developer productivity platforms. Experience deploying enterprise SaaS solutions at scale is necessary.

Technical Skills: Strong scripting and automation experience with Python, PowerShell, or similar languages is required. The role demands experience with APIs, cloud platforms, databases, and enterprise systems, as well as building data extraction, transformation, and reporting solutions. A strong understanding of Identity & Access Management (IAM), Single Sign-On (SSO), Entra ID / Azure Active Directory, SAML, OAuth, OpenID Connect, Role-Based Access Control (RBAC), and enterprise security controls is necessary. Experience with monitoring tools like Splunk or Grafana is also required.

Preferred Qualifications

• Experience implementing, administering, or supporting platforms such as Anthropic Enterprise, OpenAI Enterprise, GitHub Copilot Enterprise, Microsoft 365 Copilot, or Azure AI Foundry.
• Knowledge of AI governance, responsible AI, and compliance.
• Experience with software deployment and enterprise application management.
• Familiarity with FinOps, cloud cost optimization, and usage analytics.
• Prior experience in financial services or another highly regulated industry.
• Demonstrated success in introducing and scaling new technologies across large organizations.

Compensation & Benefits

A comprehensive benefits package is available to eligible employees.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.