IT Support Engineer - Devops expertise

Black Pen Recruitment

Brussel, Belgium

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Languages

English

Job source

www.adzuna.be

Tech stack

Amazon Web Services Microsoft Azure Bash Shell Continuous Integration DevOps Github Python (Programming Language) Network Layer Windows PowerShell Reliability Engineering Ansible Runbook

+7 more

Scripting Gitlab-ci Kubernetes Infrastructure Automation Frameworks Terraform Docker Jenkins

Job description

Provide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues;
Troubleshoot incidents across application, system, and network layers;
Manage and improve CI/CD pipelines and automation tools for deployment and monitoring.;
Write and maintain documentation, runbooks, and knowledge base articles;
Monitor systems, logs, and alerts to proactively identify issues before they impact customers;
Participate in an on-call rotation to ensure 24/7 availability of critical systems;
Contribute to process improvements to enhance reliability, scalability, and support efficiency.

Requirements

Our client currently has a vacancy for an IT Support Engineer (Devops expertise) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major clients IT team on site., * University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT;

Minimum 5 years of experience in technical support, site reliability, or DevOps-related roles;
Experience with systems administration;
Experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps);
Proficiency in scripting languages (Python, Bash, or PowerShell);
Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible etc);
Solid understanding of containers and orchestration (Docker, Kubernetes);
Experience with cloud platforms (AWS, GCP, or Azure) would be an asset;
Excellent command of the English language.