3rd Line Support engineer - Hybrid

gb Exposed Solutions

London, UK

5 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Microsoft Azure Cloud Computing Cloud Computing Security Network Security Cloud Services Virtualization Technology Backup and Restore

Job description

Provide 3rd-line technical support and troubleshoot complex issues across server, networking, virtualisation, cloud and security environments.
Act as a senior escalation point and technical leader within the engineering team.
Lead infrastructure projects from initial planning through to implementation and completion.
Deliver projects including server migrations, virtualisation deployments, Microsoft Azure solutions and network upgrades.
Design and implement infrastructure security solutions, including firewalls, endpoint protection and cloud security.

Requirements

Microsoft Infrastructure
Virtualisation & Cloud
Backup & Disaster Recovery
Networking & Security
Storage
Endpoint Security

You’ll also need a proven ability to plan and deliver complex infrastructure projects, including server migrations, cloud deployments and network upgrades.

Benefits & conditions

40-hour working week, Monday-Friday, between 9am and 6pm UK time.
Hybrid working, including work-from-home Fridays and additional remote working days available to all employees.
22 days’ annual leave + Bank Holidays, increasing to 25 days with length of service.
Quarterly and annual staff awards.
Funded company social events.
Employee referral bonuses.
Structured professional development plans.

About the company

Our client is a fast-growing Managed IT Services Provider specialising in the creative industry, supporting more than 5,000 users across 100+ businesses from its London base.