IT Engineer

Provide hands-on IT troubleshooting and support for client environments, resolving Mac, Windows, network, device, software, security, and AV issues. Deploy and configure hardware, software, and MDM-enrolled devices; maintain networks and servers; document solutions; respond to security threats; and deliver scheduled and ad-hoc onsite support across Denver and Boulder. Collaborate on larger technical projects and provide client-focused assistance in a flexible Monday-Friday schedule. The summary above was generated by AI

FieldGuide IT is a people first, technology second, IT services provider. Companies across the US, big and small, rely on FieldGuide for IT strategy and support. We’ve replaced the old stereotype of the unapproachable “IT guy” with a team that’s genuinely passionate about people, and hungry to share what we know about technology in a way that’s patient, humble, and innovative., As an IT Engineer, you’ll be the hands-on technical problem solver our clients count on, and the person they’re relieved to see walk through their door. Your core focus is troubleshooting: the tickets that don’t resolve themselves, the machine that worked yesterday and doesn’t today, the conference room that won’t connect twenty minutes before a board meeting. You’ll work across an interesting mix of client environments, digging into Mac and Windows problems that the easy fixes don’t solve, deploying and configuring hardware and software, and keeping office networks and AV running the way they should. You’ll also provide scheduled and ad-hoc onsite IT support to our Denver/Boulder area clients. Through it all, you’ll be part of a tight-knit team that leans on each other, documents everything, and treats technology as a way to help people, not replace them. What You’ll Do

• Solve problems for real people. Take on whatever comes your way and cater your assistance to the person in front of you, whether that’s a software developer, a paralegal, or a CEO. Deliver standout support through our ticketing system while championing our PEOPLE FIRST mission.
• Troubleshoot Mac and Windows. Work past the reboot and into the actual cause: configuration profiles that won’t apply, machines that won’t join or rejoin the domain, FileVault and BitLocker lockouts, failed OS upgrades, VPN and DNS weirdness, peripherals and printers that refuse to cooperate, and the occasional Chromebook.
• Deploy and configure. Upgrade, install, and configure hardware and software: imaging and enrolling devices, pushing applications through an MDM, and setting people up so their tools work the way they expect.
• Keep networks humming & conference rooms running. Maintain and upgrade networks and servers, ensure connectivity across client offices, and make sure the AV in every conference room works on the first try, not the third.
• Know the stack, then document it. Get deeply familiar with the tools your clients rely on and stay current as those technologies evolve, then write clear, detailed documentation that gives your teammates a roadmap instead of a guessing game.
• Keep security top of mind. Treat every request as a security decision, and recognize and respond to threats when they surface, from phishing reports to endpoint alerts.
• Show up in person. On a scheduled and ad-hoc basis, provide on-site support at client offices across the Denver/Boulder area, troubleshooting whatever comes up alongside your FieldGuide team. Some of this work runs several days at a time: network installs, office build-outs, and AV installs.
• Partner across teams. Collaborate on projects with our xBoarding and Programs & Strategy teams, bringing the technical depth to work that’s bigger than any one ticket.
• Work where it matters most. Based out of our RiNo office on a time-flexible Monday-Friday schedule, with very infrequent weekend availability., 2 Hours Ago Hybrid Denver, CO, USA 110K-204K Annually Senior level 110K-204K Annually Senior level Machine Learning * Payments * Security * Software * Financial Services Leads software engineering teams responsible for vulnerability remediation, application ownership, application support, and delivery. Oversees development and maintenance projects, security and compliance, operational standards, resource planning, service quality, and continuous improvement. Coaches employees, manages performance and career development, coordinates cross-functional stakeholders, and ensures applications meet business requirements and quality standards. Xero

Business Growth Specialist

3 Hours Ago Hybrid Denver, CO, USA Entry level Entry level Cloud * Fintech * Information Technology * Machine Learning * Software Drive revenue growth across small and medium-sized business accounts through high-volume outbound campaigns. Promote Stripe and GoCardless integrations, manage conversion pipelines, track sales activity and metrics in Salesforce, and provide insights to improve messaging and conversions. The role requires consultative customer communication, consistent target achievement, and collaboration with Marketing, Data Science, and Customer Success teams. Top Skills: GocardlessSalesforceStripe Wells Fargo

• You bring 1-3 years of experience troubleshooting or supporting complex products and technology, or equivalent education
• You’re passionate about service, and you feel your best when you help people solve their problems
• You’re genuinely comfortable in both macOS and Windows, and you can talk through how you’d actually chase down a problem in either one
• You’re curious. You enjoy solving problems and puzzles, and you have a knack for troubleshooting things that don’t work as expected
• You have outstanding written and verbal communication skills, and you use them to translate very technical issues in a way that non-technical clients easily understand
• Teamwork comes naturally to you, and you show it by leaving detailed paper trails of documentation; you lean on your team when you run out of resources and you’re eager to return the favor
• You keep your composure in the occasional stressful, high-stakes situation
• You understand that holding the keys to so many castles is an enormous responsibility, so you view every request through a security lens and default to the lowest level of access necessary to get the job done
• You thrive in an energetic, nurturing, constantly evolving environment where everyone is invested in building a great place to work
• You know that being right isn’t the same as being helpful. You set your ego aside and focus on solving the person’s problem, not winning the point.

Bonus Points If You Have Experience With

• Collaboration & productivity suites - Microsoft 365, Google Workspace Admin, Slack Admin
• Identity & access management - Okta, JumpCloud, Rippling, 1Password, Lastpass, Bitwarden
• Device management (MDM) - Addigy, NinjaOne, Hexnode, Jamf, Kandji
• Security & compliance - CrowdStrike Falcon, Drata, Vanta
• Networking & conferencing hardware - Ubiquiti UniFi, Cisco Meraki, Logitech
• Cloud, dev & business platforms - AWS, GCP, GitHub, Salesforce, HubSpot

FieldGuide is a young company ready to offer competitive pay and benefits. Salary depends on experience, but will likely start in the 65-80k range, plus variable compensation based on team performance. If you’re more experienced, we’re happy to discuss increased salary and title. Additional benefits include:

• 4% company 401(k) contribution
• Fully paid health insurance; 90% paid vision and dental
• Flexible PTO and a flexible schedule, including the option to work from home roughly 25% of the time
• Career growth opportunities at a fast-growing company
• An annual anniversary bonus and equipment/gear stipends
• Hands-on training with an equitable ramp-up period
• Team outings, lunches, snacks, and plenty of support and face time from leadership
• A kick-ass office, Hybrid Denver, CO, USA 35K-63K Hourly Senior level 35K-63K Hourly Senior level Fintech * Financial Services Lead and coach a branch team to acquire, deepen, and retain customer relationships while driving deposits, lending, credit card, and investment growth. Balance sales with operational risk management, partner with internal lines, promote digital banking, and complete the Branch Manager Readiness Program prior to placement.

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute