Departmental Systems Analyst

Performs systems analysis and coordinates the development of systems and/or applications of a specified function or area within a department. The Senior Departmental Systems Analyst position implements, supports, and maintains the technology and systems related to the agendas, reports, and meetings of Metro’s Board of Directors. This position also performs systems analysis to optimize application functions or processes within the purview of the Office of Board Administration’s Board Systems, Development, and Infrastructure team and will be required to have alternative work hours approximately five (5) days per month.\n \nRecruitment Timeline: Interviews are projected to be scheduled for the week of \nOctober 5, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.\n \n \nExamples of Duties\n \n \n \n

• Researches functional areas to determine information systems needs\n
• Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department\n
• Designs technical systems specifications\n
• Provides input to consultants regarding systems needs and acceptability of alternatives\n
• Evaluates systems to ensure that requirements are properly satisfied\n
• Verifies vendor compliance with contract and work plan\n
• Monitors systems performance and responds to systems emergencies\n
• Troubleshoots, analyzes, and resolves system problems\n
• Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services\n
• Prepares reports, systems training manuals, and technical systems documentation\n
• Creates and modifies microcomputer programs\n
• Develops advanced microcomputer analytical models and report programs using specified software packages\n
• Designs advanced decision support tools and models used for decision making\n
• Participates in department information security, disaster recovery, and safety programs\n
• Participates in evaluation and awards of contracts to information systems vendors\n
• Oversees, trains, and motivates assigned staff\n, * A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions\n

• Bachelor’s Degree in Computer Science, Information Systems, or a related field\n, * Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment\n, Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.\n, * Experience implementing, managing, or administering Board Management and/or Records Systems according to best practices or industry standards\n
• Experience developing and managing data analytic reports with advanced proficiency in Excel and Structured Query Language (SQL)\n
• Experience analyzing operational processes and workflows, evaluating alternatives, and providing recommendations\n
• Experience providing customer service to diverse stakeholder levels, including executives, elected officials, and the public at large and communicating effectively across technical and non-technical groups\n
• Experience implementing and/or managing machine learning (ML) or natural language processing (NLP) or artificial intelligence (AI) projects positioned at the intersection of technology and business\n, Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.\n \n

nKnowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)\n \n

• Theories, principles, and practices of specified application areas, systems analysis, and statistical methods\n
• Applicable local, state, and federal laws, rules, and regulations governing information systems\n
• Capabilities of large-scale computer systems\n
• Principles of supervision\n

\nSkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)\n \n \n

• Analyzing and designing data processing systems in a specified application area\n
• Managing projects, applications, and programs\n
• Troubleshooting system problems\n
• Navigating and customizing web-based collaborative platforms, such as SharePoint\n
• Analyzing situations, identifying problems, and recommending solutions\n
• Exercising sound judgment and creativity in making decisions\n
• Communicating effectively orally and in writing\n
• Interacting professionally with various levels of Metro employees and outside representatives\n
• Training users in implemented systems\n

\nAbility to (defined as a present competence to perform an observable behavior or produce an observable result)\n \n

• Perform complex systems analyst work\n
• Prepare comprehensive reports and correspondence\n
• Determine strategies to achieve goals\n
• Meet tight time constraints and deadlines\n
• Multi-task and work in a fast paced, team-oriented environment\n
• Think and act independently\n
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements\n
• Work effectively in a team environment\n
• Interface with internal business units; create and foster effective partnerships with internal stakeholders\n
• Read, write, speak, and understand English\n

\nSpecial Conditions\n \n

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements\n
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job\n
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions\n
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk’s Office, and/or reporting directly to the LACMTA Board of Directors\n
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out\n, Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.\n, nAll completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.\n \n Open to the public and all Metro employees\n \n This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.\n \n \nPlease refer to the applicable benefit type (Regular or Temporary)*\n \n \nBENEFITS FOR REGULAR EMPLOYEES\n \n Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. \n \n We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.\n \n \nMedical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.\n \n \nGroup Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.\n \n \nAccidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.\n \n \nLong-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.\n \n \nHolidays - 12 days a year: New Year’s Day, Martin Luther King, Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.\n \n \nTime off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.\n Years of Service Annual Accrual\n Hire date - 5 years 20 days\n Beginning of 6th - 10th year 25 days\n Beginning of 11th - 15th year 30 days\n Beginning of 16th + years 35 days\n \n \nPension Plan - PTSC retirement plan is the Public Employees’ Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.\n \n \nOther Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.\n