IT Analyst II - Regional IT Infrastructure

About the Team: The Analyst II Regional Infrastructure Administrator is responsible for supporting, administering, and implementing, server, and network infrastructure as they relate to hardware, software, Operating Systems, and virtualization for the global domain function IT through daily operational assistance, to support and fulfill requirements of internal and external customers worldwide. This position can be based in Lafayette, Indiana, or Hebron, Kentucky.

What you can look forward to as an IT Analyst II:

• Compiling and developing documentation to create a knowledge base for software and hardware supported by the Delivery & Support team.

• Supporting daily operations for the Regional Infrastructure team within North America with extended support globally.

• Assisting other analyst(s) within the global domain function IT with day-to-day activities related to the procurement, deployment, and operational support of standard hardware and software offerings.

• Providing first and second-level support for services provided through the Delivery & Support team. Providing Hardware and software patch management.

• Adhering to global IT standards and coordinate related activities with global IT teams.

• Developing working relationships with internal and external business partners.

• Maintaining technical knowledge by attending educational workshops, formal training, reviewing professional publications, establishing and expanding professional networks, and participating in professional societies.

• Performing other duties as assigned.

• Associate’s Degree, technical certification(s), or equivalent IT experience.

• 3+ years of experience in the IT field encompassing a majority of the following areas - Dell & HP Server Hardware, Microsoft Server Operating Systems, Active Directory, VMWare vSphere, Server patch management update processes, Linux operating systems, Security concepts and implementation (NTFS, O/S hardening, etc.), shared storage systems, and advanced server hardware concepts (clustering, etc.), Juniper and/or Cisco networking or 3+ years of experience providing customer support and resolution regarding technical issues.

• Strong understanding of Cisco and Juniper (preferably Juniper) networking hardware, concepts, installation, configuration, and troubleshooting.

• Proficient understanding of Dell & HP server hardware concepts, installation, configuration, and troubleshooting.

• Ability to install, configure, operate, and maintain Operating Systems including Windows Server 2012/2016/2019/2022, VMware ESXi, & SLES, & Ubuntu.

• Proven analytical abilities in addition to strong troubleshooting and diagnostic skills, and ability to diagnose performance issues and tune system performance.

• Ability/willingness to travel up to 50%, and ability/willingness to meet flexible schedule arrangements per customer requirements (i.e. off-shifts, on-call.)

• Must be authorized to work in the United States without sponsorship now, or in the future.

ZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including-but not limited to-being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY., Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF