IT Administrative Support - Non-Profit Organization - Part-Time

We are seeking a reliable, detail-oriented Part-Time IT Administrative Support professional to join our mission-driven non-profit organization. This role is ideal for someone who thrives in a collaborative environment, is passionate about supporting a meaningful cause, and possesses strong IT and administrative skills. You will play a key role in ensuring the smooth operation of our technology and administrative processes, supporting both staff and stakeholders. Key Responsibilities * Provide day-to-day administrative and IT support to staff, including troubleshooting basic technology issues, setting up equipment, and maintaining office hardware and software. * Manage and update databases, maintain accurate records, and ensure proper documentation of IT assets and user accounts * Assist with scheduling, coordinating virtual meetings, and supporting remote work technologies (e.g., videoconferencing, shared drives) * Draft, proofread, and distribute internal support documents and reports, ensuring clarity and accuracy * Support onboarding of new staff with IT setup and orientation. * Assist with data entry, general office tasks, and special projects as assigned * Help maintain compliance with organizational policies regarding data security and privacy. * Demonstrate a positive and encouraging approach in team interactions. * Approach challenges with optimism and a willingness to help others succeed. Required Skills and Qualifications * Experience in administrative support, with preference for non-profit or IT-related roles * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) * Basic understanding of IT troubleshooting (hardware/software), user account management, and office technology. * Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities effectively * Excellent verbal and written communication skills, with a customer service mindset * Ability to work independently and collaboratively in a remote or hybrid team environment * Commitment to the mission and values of the organization. Preferred Qualifications * Experience with donor, membership, or project management databases. * Familiarity with remote meeting platforms (Zoom, Teams) and document management systems (SharePoint). * Previous experience supporting IT in a non-profit setting. Position Details * Part-time: 20-25 hours per week in-office, with flexible timing. * Reports to: Director of IT & Business Processes