Release of Information Clerk

Serves as a release of information clerk to review, complete and secure medical information request files, Unique Military Health Care Systems/Procedures:

• Armed Forces Health Longitudinal Technology Application (AHL TA)
• Composite Health Care systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS);
• Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system.

Performance Outcomes:

• Processes release of information requests in accordance policy and directives.
• Maintains logs as required Files military forms documenting patient care into patient medical records.
• Locates and extracts pertinent information from medical files. Locates materials based upon written request for medical information and reports findings to requestors of information.
• Advises patients and agencies such as insurance companies, social services, and medical activities on policies associated with releasing medical information.

Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required., * At least one-year relevant experience or specialized Registered Health Information Technician.

• At least 1-2-year relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.
• Work Environment/Physical Requirements. Requirements include prolonged walking, standing, sitting or bending. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of step ladders to retrieve and file medical records., * A fully qualified typist (computer keyboard) with a minimum of 40 WPM is required.
• English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.
• Standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems, to perform a substantial range of medical record maintenance support.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Joint Commission on Accreditation of Healthcare Organizations QCAHO) standards for complete, prompt, and accurate health records.