BAU Support Manager/Senior SQL Developer - London/Bristol/Manchester/Leeds (Hybrid) - Inside IR35
iBSC
Manchester, UK
6 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Confluence
JIRA
Data Integration
Extract Transform Load (ETL)
Microsoft SQL Server
Windows Servers
Performance Tuning
Release Management
SQL Stored Procedures
SQL Databases
SQL Server Agent
+4 more
SQL Server Integration Services
Transact-SQL
Software Troubleshooting
Atlassian Tools
Job description
- Lead and coordinate BAU support activities across SQL and data integration platforms.
- Investigate and resolve complex incidents involving SQL Server, SSIS, ETL processes and data issues.
- Perform root cause analysis (RCA) and implement permanent fixes.
- Develop, optimise and troubleshoot complex T-SQL, stored procedures, views, functions and SQL Agent jobs.
- Design, develop and support SSIS 2019 packages and ETL workflows.
- Troubleshoot data loads involving CSV, Excel and SQL Server data sources.
- Diagnose performance issues, package failures and scheduling problems.
- Support deployments and releases across DEV, UAT and PROD environments.
- Manage incidents, defects and enhancements through JIRA.
- Maintain technical documentation and operational runbooks in Confluence.
- Work closely with Production support teams and technical/business stakeholders.
Requirements
The successful candidate will combine strong hands-on SQL Server 2019 and SSIS 2019 expertise with proven experience in BAU support, incident management, troubleshooting and production support coordination., * Advanced SQL Server 2019
- Advanced T-SQL development & performance tuning
- Advanced SSIS 2019 development and troubleshooting
- Strong ETL/Data Integration experience
- Strong BAU/Production Support experience
- Incident, Problem & Change Management
- DEV, UAT & PROD environment experience
- Root Cause Analysis (RCA)
- JIRA & Confluence
- Strong troubleshooting and stakeholder communication skills
Desirable
- Banking/Financial Services experience
- Markets, Trade Control or regulated enterprise experience
- Release and deployment coordination experience
- Experience improving BAU processes through automation and monitoring
Ideal Profile
A senior SQL Server/SSIS professional who combines strong hands-on development skills with BAU support, incident management and troubleshooting expertise, and can take ownership of issues through to resolution.
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