Technical Support Engineer

Standard on-site support duties include CONUS and OCONUS installations, testing, training, and maintenance of all locations. This includes hardware, networking, and RF component maintenance and repair, software test and integration, as well as routine maintenance and configuration changes. This position is needed for supporting both current and future L-band system customers within the services group What you’ll need, * Analyze system issues and perform corrective actions

• Perform On-Site maintenance at each site as the need arises
• Conduct training at various local and remote sites
• Design and update training and operator manuals used by the customer
• Perform remote maintenance and software updates
• Operate and maintain customer and Viasat L-band Networks
• Configure and update Network configuration changes
• Software testing and integration, Build your best future with the Johnson Controls team! Who we are: Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine t…
• 9 days ago

• 5+ years’ experience using RHEL, Ansible, Cisco
• Proven experience operating and solving issues with SATCOM networks and terminals
• Cisco or Linux certification
• Security + certification
• Experience operating and solving issues with SATCOM networks and terminals
• Experience with Linux based servers
• Demonstrated ability to work with IP/Network problems at all layers of OSI model
• Ability to work an on-call rotation
• Bachelor’s degree in technical field or equivalent experience
• US government position. US Citizenship required.
• Active Secret Clearance or ability to obtain when administratively feasible
• Ability to travel up to 50% both CONUS and OCONUS

Salary range: $88,000.00 - $139,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $109,500.00- $164,500.00/ annually : At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits. EEO statement

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you’ll do, About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use ene…