Forward Deployment Engineer (AI / Agentic AI | Agile Delivery)

EXL SERVICE
United States
3 months ago

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Java (Programming Language) JavaScript (Programming Language) Application Programming Interfaces (APIs) Agile Methodology Artificial Intelligence Amazon Web Services Microsoft Azure Cloud Computing Information Systems Data Security Software Debugging Iterative and Incremental Development
+17 more
JSON Python (Programming Language) Scrum Methodology Rapid Prototyping Process Scaled Agile Framework Software Construction SQL Databases Systems Integration Data Processing Enterprise Software Applications Generative AI Information Technology Operational Systems Virtual Agents Software Version Control Data Pipelines Automation Anywhere

Job description

We are hiring Forward Deployment Engineers (FDEs) to bridge the gap between AI innovation and real-world implementation. In this role, you will work at the intersection of engineering, product, and agile delivery, helping deploy AI-powered and agentic systems into enterprise workflows. You will support the transition of AI solutions (including agent-based systems) from prototype to production-integrating with data, systems, and operational processes-while continuously adapting solutions based on real-world feedback., * Assist in implementing agentic workflows (multi-step, goal-driven AI systems) that interact with tools, APIs, and enterprise systems.

  • Integrate AI applications with data sources, business workflows, and operational systems.
  • Validate outputs for accuracy, reliability, and business alignment before and after deployment.
  1. Agile Engineering & Delivery * Work within Agile/Scrum teams, contributing to sprint planning, daily stand-ups, and retrospectives. * Translate user stories into technical tasks and support iterative development cycles. * Collaborate closely with product managers, designers, and engineers to deliver increments of value. * Participate in rapid prototyping and fail-fast experimentation cycles for AI use cases.

  2. Testing, Monitoring & Continuous Improvement * Test AI workflows (including agent behavior) under real-world scenarios. * Identify edge cases, failure modes, and integration issues; support fixes and improvements. * Assist in setting up basic monitoring (logs, alerts, performance metrics). * Contribute to improving repeatability through templates, accelerators, and automation scripts.

  3. Responsible AI & Governance * Support implementation of guardrails and control mechanisms for AI/agentic systems (e.g., validation checks, human-in-the-loop workflows). * Ensure solutions adhere to data security, compliance, and audit requirements. * Participate in evaluation processes to monitor output quality, reliability, and ethical considerations.

  4. Documentation & Knowledge Transfer * Create and maintain deployment runbooks, integration documentation, and troubleshooting guides. * Document agent behavior, workflows, and decision logic to ensure transparency and audit-readiness. * Support handover of stabilized deployments to support or operations teams.

Requirements

Do you have experience in SQL?, * Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, or related field

  • Strong fundamentals in one programming language (Python / Java / JavaScript)
  • Understanding of APIs, debugging, and system integration
  • Basic knowledge of data handling (SQL, JSON, CSV)
  • Strong problem-solving and communication skills, * Exposure to AI / Generative AI concepts (prompting, retrieval-based workflows, automation)
  • Familiarity with Agile frameworks (Scrum/Kanban)
  • Internship or project experience in:
  • Cloud platforms (Azure/AWS/GCP)
  • APIs and integrations
  • Data pipelines or automation workflows
  • Awareness of software engineering best practices (version control, testing)

Key Skills & Competencies

  • Problem-solving under ambiguity
  • Agile execution & adaptability
  • Curiosity and learning agility (especially in AI/automation)
  • Cross-functional collaboration
  • Customer-centric thinking

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