COTS System Administrator

Technica is seeking a COTS Systems Administrator. The Senior System Administrator (SysAdm) will support the implementation of a COTS physical access system. The Senior SysAdm will partner with the government Product Manager in providing technical direction and strategic solutions, O&M support, working with the vendor, and adhere to agile methodology and kanban and scrum ceremonies. Key skills needed for the position include experiences with the technology and business tools listed below and strong verbal and written skills and demonstrates self-organizing and initiative competencies. Responsibilities:

• Provide development and O&M support for a production system during core working hours and non-core working hours as needed to meet mission needs.
• Understand and assist with the installation, configuration, and validation of the Commercial-off-the-shelf (COTS) software product in test and production environments.
• Coordinate integration activities with cross-functional teams, including networking, server/VM administrators, identity and access management, and application owners.
• Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness.

• Understand, communicate, support and coordinate support activities including;

• Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity.
• Compute - such as server and virtual machine provisioning, configuration, and performance tuning.
• Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances.
• Identity and Access - authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID.

• Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability.

• Assist in preparing documentation required for system accreditation, compliance, and security assessments.
• Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures.
• Provide hands-on troubleshooting and issue resolution throughout testing and deployment phases.
• Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.

The position would be located at a government facility in Washington, D.C. and require work to be performed onsite. Any hybrid work schedule would require customer approval. The government has established policies for on-site vs hybrid work which varies across divisions and contracts. Where allowed, remote work must be coordinated with the team lead and/or government POC, ensuring there is zero interruption with the delivery of our services., At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer’s expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Cyber Security, and from Software Development to Product Solutions. From our locations across the DC Metro area, Hampton, Virginia, and Huntsville, Alabama, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers. EEO: EQUAL EMPLOYMENT OPPORTUNITY It is Technica’s policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination. Technica’s EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.

The annual base salary range for this position is $125,000 - $169,000. Please note that the salary information is a general guideline only. Technica considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills, location, as well as market and business considerations when extending an offer. Requirements:

• Active Top-Secret with SCI and CI Poly eligibility
• Bachelor’s degree in Information Technology or related field or equivalent education and/or experience.
• 8 years of related technical experience.
• Broad technical experience across networking, servers, virtualization, identity management, and system integration.
• 7 years of experience understanding of ports, protocols, firewalls, and network connectivity troubleshooting.
• 7 years of experience with Windows and/or Linux server environments and virtual machine platforms (e.g., VMware, Hyper-V).
• Solid understanding of relational database concepts and 5 years of hands-on experience with Microsoft SQL Server.
• 5 years of experience supporting COTS product deployments in government environments
• 7 years of scripting experience (PowerShell, Python, or similar) for automation or integration tasks.
• 7 years of experience working knowledge of authentication and identity services, including Microsoft Entra ID.
• Solid understanding of system accreditation, compliance frameworks, or security assessment processes.
• Strong ability to interpret technical requirements, identify gaps, and coordinate with specialized teams to resolve them.
• Experience with Agile and Scrum and Kanban frameworks/methodologies.
• Experience with Atlassian tools to include Jira and Confluence.
• Exceptional analytical and conceptual thinking skills.
• Excellent planning, organizational, and time management skills.
• Self-motivated with strong initiative, work independently, and “roll up their sleeves” to drive tasks to completion.

Desired:

• Experience working with the Certipath TrustVistor or similar product.