26-119.B1 - Sr. IT Systems Analyst (SAP BASIS and Security Administrator)

• Designs, implements, integrates, and supports SAP BASIS and Security solutions with minimal guidance, using strong SAP BASIS and Security skills and a solid understanding of SAP infrastructure.
• Collaborates with IT, business stakeholders, and external vendors to design, support, and maintain SAP system architecture, security roles, authorizations, and integrations that meet company requirements.
• Troubleshoots SAP and third-party software issues by working with SAP support, application vendors, developers, and internal stakeholders to identify root causes and implement remedies.
• Improves existing programs by reviewing objectives and specifications, evaluating proposed changes, recommending enhancements, and making approved modifications.
• Serves as the project technical lead for system refresh, patch, and upgrade projects.
• Instrumental in the migration process from test to production using CHARM and TSM
• Leads the Change Control Board by managing expectations, requiring complete documentation, and ensuring adherence to company change management policies.
• Administers SAP security roles, profiles, authorizations, user access, and related controls in alignment with company policies, segregation of duties requirements, and audit expectations.
• Monitors SAP system health, performance, availability, background jobs, interfaces, transports, and related infrastructure components; coordinates issue resolution to minimize business disruption.
• Adheres to the company’s values - integrity, ownership, urgency, alignment, and innovation.
• Supports company vision and mission.
• Adheres to established work schedule, attendance standards and is punctual to work and meetings.

Other Job Responsibilities:

• Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, and follows through on commitments.
• Ensures commitments to business stakeholders are met, solicits opinions and ideas from business and IT partners, and responds promptly to inquiries.
• Other duties as assigned by management.

• Fifteen (15) years minimum of information systems experience, preferably in the oil and gas industry, with a strong emphasis on SAP BASIS administration, SAP Security administration, infrastructure support, system upgrades, patching, monitoring, and change management.
• Interpersonal skills to allow effective communication with individuals and teams.
• Strong ability in diagnosing and solving problems while maintaining patience, professionalism, and courtesy.
• Working knowledge of SAP database, operating system, server, and infrastructure concepts related to SAP system administration, maintenance, refreshes, patching, and troubleshooting.
• Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment.
• Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.
• Solid understanding of enterprise applications, SAP system landscapes, infrastructure tools, job scheduling, transport management, and general office applications.
• Ability to complete multiple, diverse tasks of differing priorities with a high degree of accuracy.
• Proficiency in the use and application of the following software:
• Required: SAP BASIS Administration, SAP Security Administration, SAP Solution Manager, CHARM, transport management, system monitoring, patching, upgrades, database refreshes, and TSM.
• Preferred: SAP HANA, ABAP troubleshooting, SQL, SAP Data Services, SAP RISE, PRA, UOM, audit support, and segregation of duties concepts.

Education Requirements:

• Bachelor’s Degree from an accredited four-year university or college with a degree in information technology, computer science, business administration, project management or related field of study, or relevant experience.

Certifications, Licenses, Registrations:

• Formal training in SAP, preferred, but not required
• Certification in LEAN and/or Six Sigma, preferred, but not required.
• Project Management Professional (PMP) certification, preferred, but not required.