Principal Cloud CX Services Architect

As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre-sales activities to drive value co-creation. Leveraging your skills, you will help design secure, multi-year Managed Services solutions and play a pivotal role in their implementation.

Each day, you’ll design advanced managed service solutions that integrate seamless technology and service design across the cloud domain. Your role includes leading the Managed Service offering’s design, testing and validating new features, and enhancing existing service offers. You will interface with delivery and r&d teams to ensure our solutions are innovative, competitive, and secure.

You will map client requirements against a set of service elements and architectures, leading the full solution development process. You will facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities. Your work will involve everything from defining service elements and ensuring compliance and risk mitigation to developing robust transition documents and roadmaps.

Not only will you design these cutting-edge solutions, but you’ll also remain engaged post-implementation, ensuring smooth transitions and participating in renewals where necessary. You’ll mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence. Your expertise will help shape the future of digital transformation for some of the most innovative global organizations.

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi-cloud technologies, cloud-native workflows, and legacy-to-cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.
• Strong ability to work with costing models, collaborating closely with sales and finance.
• Proficiency in communicating the value of our solutions to stakeholders at all levels.
• Ability to facilitate workshops to gather requirements and present solutions.
• Collaborative mindset, thriving in team environments.
• Bachelor’s degree in information technology/systems or a related field.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each