Specialist Field Technical Support

The Specialist, Field Technical Support is a hands-on technical leader who supports locomotive maintenance excellence across the network. Through coaching, mentoring, and on-the-job training, this role strengthens the technical capabilities of craft employees and apprentices while driving continuous improvement in safety, reliability, and performance., * Champion locomotive reliability by supporting proactive, predictive, and overhaul maintenance strategies across critical locomotive systems

• Communicate and reinforce new maintenance standards, technical instructions, quality alerts, and repair processes to shop team.
• Audit compliance with maintenance procedures, work scopes, and component repair standards to ensure consistency and quality
• Provide hands-on technical support, coaching, and on-the-job training to facilitate program implementation and adoption of new technologies
• Partner with Train & Engine (T&E) teams to investigate locomotive issues, identify root causes, and resolve operational challenges
• Mentor apprentices, new hires, and craft employees through practical troubleshooting, failure analysis, and cross-functional training initiatives
• Support the Reliability Team by identifying failure trends, providing field insights, and recommending locomotive and component improvements
• Serve as a technical resource and subject matter expert, helping build workforce capability and a culture of continuous learning and improvement, Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

• High school diploma or equivalent
• 10 years field experience in locomotive maintenance on GE and EMD locomotive fleets, in both mechanical and electrical
• Proficiency in Microsoft Applications
• SAP Plant Maintenance an asset
• Strong coaching skills, with the ability to communicate both written and verbally in English and Spanish
• Shift work and travel required, This is a safety sensitive position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Driver’s license verification and driving history
• Social Security Number verification

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Annual fitness subsidy
• Part-time studies program

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career-you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.