Network Administrator: Enterprise Technical Services

SMS Data Products Group, Inc.

Jersey City, NJ, United States

3 days ago

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Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

diversityjobs.com

Tech stack

Active Directory Proxy Servers CompTIA Network+ Microsoft Servers Network Architecture Networking Basics Network Routers Caching Firewalls (Computer Science) SC Clearance Network Server Cisco

Job description

* Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays. * Monitor systems/network performance metrics and trends to identify substandard performance and anomalies. * Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties. * Provide General Networking and LAN support. * Provide WAN Enterprise support. * Provide technical and general O&M support. * Provide documentation support as required. * Provide meetings/briefings support as required. * Provide functional training support as required. * Provide CONUS TDY support as required.

Requirements

Must have 3 or more years’ of relevant experience * Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance. * Must have firewall experience

Certifications Required * CompTIA Network +CE or Cisco Certified Network Associate (CCNA)

* ITIL Foundation - Candidate has up to 60 days to acquire ITIL Foundation certification

Clearance Required

Department of Defense Secret security clearance or the ability to obtain an Interim Secret clearance.

About the company

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.