Senior Manager, Educational Technology Support

The senior manager of educational technology support, under intermittent supervision, performs intermediate-level work with intermediate decision-making discretion planning, coordinating, and implementing short-and long-range plans for the integration of technology into instructional programs and professional development that promotes excellence and supports transformational change throughout the K-12 instructional environment. Employee performs highly complex work to carry out the Board of Education policies and procedures under the director of the Executive Director of Educational Technology., * Adhere to all state, federal, and local laws, policies, and procedures

• Lead, manage, and evaluate assigned programs
• Investigate, analyze, and formulate methods for handling special projects/reports
• Work with senior leadership on the development and quality of technology and learning services program elements and assist in developing briefings/status updates on the progress of staff programs and/or initiatives
• Support and train school-level technology facilitators to implement educational technology best practices and skills at their schools
• Develop and maintain a positive and productive working relationship with school leaders, other school-based and district staff and partners
• Collaborate with team members on developing and promoting district instructional design standards and in the procurement, inventory, and surplus of technology equipment, systems, and related services
• Support implementation of the district’s digital transition toward mobile learning initiatives, special technology-enhanced programs, personalized learning methodology, and information technology (IT) curriculum integration in grades K-12
• Implement strategies for initiating and sustaining technology innovations and support execution at the campus and district level
• Implement and monitor technology initiatives utilizing a variety of devices, platforms, and mobile device management systems
• Coach and model effective use of technology tools and resources in collaboration with teachers and district leaders to continuously assess student learning and technology literacy
• Design, develop and implement technology-rich professional learning programs that model principles of adult learning and promote digital age best practices in teaching, learning and assessment for district-wide staff
• Search for new and innovative ways to use technology in student instruction and create training programs using e-Learning tactics and software
• Lead high-level sessions for program planning, schedule development and problem-solving projects
• Provides guidance assigned personnel and develops training as needed
• Effectively collaborate with cross-functional areas for resolution of tickets and issues
• Support the creation and sustainability of standard operational procedures, best practices and other relevant documentation based on best practices, real-time and historical data and reporting
• Perform related work as assigned or required

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies

• Comprehensive knowledge of educational standards, pedagogical theories, and best practices in teaching and learning
• Comprehensive knowledge on how to utilize appropriate data and information to make decisions
• Demonstrated knowledge and understanding of various learning styles, curriculum development and program evaluation, effective instructional strategies, classroom management, learning assessment and diagnosis, and research related to technology and learning
• Thorough knowledge of implementing technology systems, devices, training, and support in a K-12 environment
• Knowledge in digital tools to support learning pedagogy
• Knowledge of and proficiency with instructional technology tools, learning management systems, and multimedia resources
• Skilled in the use of current software to include word processing, spreadsheets, and desktop publishing applications
• Skilled in supporting large-scale IT initiatives within an educational environment including direct decision-making regarding computer hardware to support teaching and learning in an educational environment
• Skilled in developing materials, conducting training, workshops and presentations to educate and disseminate information to educators
• Ability to learn and use specialized tools, equipment or software related to business and instructional needs
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to take initiative, work independently, and exercise sound judgement, * Master’s degree in education or related field required
• Valid NC teaching license with 077 Instructional Technology Specialist area required
• Certified Educational Technology Leader (CETL), preferred
• Certified Government Chief Information Officer, (CGCIO), preferred
• Minimum of five years of experience in teaching, curriculum development/instructional design, or educational leadership required
• Equivalent combination of education and experience

Special Requirements

• Possess and maintain a valid driver’s license or ability to provide own transportation
• Travel to school district buildings and professional meetings