Network Administrator

The Network Administrator manages and maintains computer networks, ensures secure connectivity, troubleshoots performance issues, and supports daily IT operations across the organization. Primary Duties and Responsibilities

• Install and configure network hardware and software
• Monitor network performance and troubleshoot issues
• Manage routers, switches, firewalls, VPNs, and Wi-Fi systems
• Maintain network security and access controls
• Perform backups and disaster recovery planning
• Support users with connectivity and network-related problems
• Document network configurations and updates

• Assist with training and mentoring technical support staff

• Maintains Active Directory Environment
• Maintains Backup Infrastructure as well monitor and ensure all backups complete successfully.
• Restore Data from backups as needed
• Test, Install and upgrade Server & Client Applications
• Maintain, update Firewall and other security devices and applications
• Maintain, update, and configure E-mail servers and application

• Maintain, update, and configure Telephony systems and handsets

• Assist in developing department goals, objectives and systems.
• Participate on committees, in special projects, and attends meetings and seminars.

• Completes all other assignments or duties designated as appropriate to position., duties to be performed on Royal Oak campus. Other sites include Wayne, Oakland, Livingston, Macomb and Washtenaw Counties.

• Evening and weekend hours as needed

This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency. Judson Center is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, ethnicity, color, religion, national origin, age, gender, disability, marital status, height, weight, veteran status, sexual orientation, pregnancy, childbirth, hair texture or style, or other classifications established by law.” We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

• Bachelor’s degree in computer science or similar field preferred or equivalent experience required.
• 3-4 years’ experience in IT systems management required.
• A valid Michigan driver’s license, with appropriate insurance and ability to travel as needed.

Skills Required

• Competent understanding of LAN and WAN

• Experienced server installation and support
• Developed problem solving and analyzing abilities
• Excellent customer service skills
• Good written and oral communication skills
• Ability to work independently and as a team member
• Punctual, responsible, and self-motivated
• Competent working knowledge of Active Directory
• Advanced user support skills
• Cultural Competence, * Job requires flexibility and ability to travel as responsibilities are agency wide: main, Analysis Skills, Communication Skills, Computer Maintenance, Computer Networks, Computer Science, Customer Support/Service, Data Recovery, Database Backup, Disaster Recovery, Driver’s License, Firewalls, Handsets, Hardware Installation, Information Technology & Information Systems, Insurance, Local Area Network (LAN), Mentoring, Microsoft Active Directory, Network Access Control (NAC), Network Administration/Management, Network Configuration Management, Network Connectivity, Network Performance/Analysis, Network Routers, Network Security, Network Support, Network Switching, Network System Hardware, Operations, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Server Support, Set Goals, Software Configuration Management, Systems Administration/Management, Team Player, Technical Support, Telephony, VPN (Virtual Private Network), Wi-Fi, Wide Area Network (WAN), Willing to Travel, Writing Skills