Voice and Video Technician (VoIP, VTC, Endpoint Services) for NATO with security clearance

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• Prepare, configure and deploy audio and video equipment, and keep it aligned with the approved baseline configurations.
• Set up and manage video teleconferencing, including senior and command-level sessions.
• Install and configure voice equipment over both ordinary and secure networks.
• Set up and tear down projectors and sound equipment.
• Carry out approved endpoint updates and physical line patching to the defined procedures and schedule.
• Handle incidents and service requests promptly and accurately.
• Prepare, deploy and recover equipment in support of exercises and operational activity.
• Keep complete, accurate and auditable records of everything performed and delivered.

• Support other communications service areas within the unit where the work touches endpoint services., Voice and Video Technician (VoIP, VTC, Endpoint Services) for NATO with security clearance Keep the voice and video working for a command that cannot reschedule - VTC at the top table, VoIP on the floor, and the kit packed and ready when an exercise starts. Loading application form jobs–overlay#closeOverlay”> Close modal

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• At least two years hands-on designing, implementing and maintaining core network architecture for large organisations.
• Practical experience with video teleconferencing technologies.
• A sound practical understanding of voice over IP and of IP addressing.
• Comfortable logging and tracking your own work in a service-desk tool.
• Comfort in a structured environment - procedures, processes, checklists and instructions.
• A basic grasp of IT security practice: password handling, access control, safe use of devices.
• The ability to follow and improve documented procedures, and to prioritise when several things break at once.
• Good communication with users and colleagues, and accurate record-keeping.
• Willingness to work on site and, when a project or transition needs it, for extended hours.
• Fluent professional English, around CEFR B2 to C1.

Experience in NATO environments, knowledge of ITIL practice, end-user IT support in an enterprise or operational setting, and good working knowledge of Windows and basic networking are all desirable.

Current job openings IT Support · Sigonella IT Support · Sigonella IT Support · Braine-l’Alleud · Hybrid Sigonella About WLG Work Life Group Sp. z o.o., agencja zatrudnienia (employment agency) KRAZ no. 19578. NIP 7010247728. ul. Nowogrodzka 50/54 lok. 515, 00-695 Warszawa, Poland.