WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

2nd Line Support Engineer

Focus IT
Saffron Walden, UK
4 days ago
Apply on www.collegerecruiter.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Active Directory Microsoft Exchange Server Microsoft Operating Systems Windows Servers Network Protocols Simple Password Exponential Key Exchange (SPEKE)

Job description

Our client is hiring a 2nd Line Support Engineer to join their small and dynamic team where you will continue to develop your technical skills.

As the 2nd Line Engineer, you will handle incoming technical support incidents, requests, and changes.

2nd Line Support Engineer provides updates and ensure ongoing customer communication is maintained.

2nd Line Support Engineer will help with the resolution of calls ranging from simple password resets to complex server queries.

Requirements

You will be an experienced 2nd Line Support Engineer with good knowledge of Windows, Networking.

Typical skills required for the 2nd Line Support Engineer are:

  • Server 2003/ 2008/ 2012
  • Exchange 2007/ 2010, Active Directory
  • Networking Protocols and Microsoft Operating Systems.
  • Strong commercial knowledge of Windows Server Maintenance, upgrades and Installations.

You will ideally have any certs or working towards either: CompTIA, MCP, MCA, MTA, MCSA, MCSE.

Any experience working in a Managed Service environment would be great! #J-18808-Ljbffr

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.collegerecruiter.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:45 min

Evolution from manual setups to automated monolith deployments

Axel Barbier · World Congress 2023

4:07 min

Building and running Windows containers locally on Windows servers

Don Schenck Don Schenck · World Congress 2024

3:04 min

Supporting modern network protocols in foundational libraries

Daniel Stenberg · Coffee With Developers

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

2:44 min

Defining foundational architectures and scaling solutions for networks

Ryan Arndt · World Congress 2023

1:20 min

Identifying multi-disciplinary talent for developer experience engineering roles

Hazal Mestci +1 · Coffee With Developers

Videos

See all
This Is Not Your Father's .NET thumbnail
27:55
World Congress 2024 • about 2 years ago

This Is Not Your Father's .NET

Don Schenck

MySQL Protocol Features You Should Be Aware Of thumbnail
10:17
World Congress 2026 Europe • about 2 months ago

MySQL Protocol Features You Should Be Aware Of

Daniël van Eeden

MCP Mashups: How AI Agents are Reviving the Programmable Web thumbnail
23:17
World Congress 2025 • about 1 year ago

MCP Mashups: How AI Agents are Reviving the Programmable Web

Angie Jones

Introducing Digital Samba Embedded Video Conferencing API MCP Server thumbnail
4:30
World Congress 2025 • about 1 year ago

Introducing Digital Samba Embedded Video Conferencing API MCP Server

Robert Strobl

The Vonage Trivia Voyage: Quiz Your Way to the Top! thumbnail
43:08
World Congress 2023 • almost 3 years ago

The Vonage Trivia Voyage: Quiz Your Way to the Top!

James Seconde

Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases thumbnail
32:46
World Congress 2024 • about 2 years ago

Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases

Wei Hu

Related articles

See all