Senior Technology Leadership Professional; AI...

We are seeking a highly skilled and hands-on Senior Technology Leadership Professional to join our AI & Operations Engineering (AIOps Engineering) team. This role is ideal for a technical leader who thrives at the intersection of software engineering, AI, operational intelligence, data analytics, and production support.

You will be responsible for designing, developing, and supporting AI-powered operational solutions while leading the resolution of complex production issues across enterprise applications and platforms. This is not a traditional management role-successful candidates must be comfortable being hands-on with architecture, coding, troubleshooting, system integrations, and incident remediation.

Key Responsibilities

• Design, develop, and implement AI, GenAI, analytics, and operational intelligence solutions.

• Perform hands-on coding, debugging, testing, and deployment across multiple technology stacks.

• Troubleshoot and resolve critical and non-critical production issues affecting enterprise applications and platforms.

• Conduct root cause analysis and implement permanent corrective actions to improve reliability.

• Build and maintain integrations, APIs, data pipelines, dashboards, and operational tools.

• Collaborate with development, product, reliability, and automation teams to deliver scalable solutions.

• Develop operational intelligence capabilities, predictive insights, and decision-support solutions.

• Drive continuous improvement through automation, AI adoption, and engineering best practices.

• Mentor engineers and provide technical leadership across initiatives., Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

• Bachelor’s degree

• 5 or more years of technical experience

• 2 or more years experience with Automation and AI technologies

• Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel

• Experience with unit testing and mocking

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• 2+ years designing and implementing AI/ML solutions

Demonstrated expertise in:

• Machine Learning (ML)

• Generative AI (GenAI)

• Large Language Models (LLMs)

• AI agents and workflow automation

• Prompt engineering

• Data pipelines and model evaluation

Preferred Qualifications

• PMP Certified

• Six Sigma Certified

• MBA or other Advanced Degree

• Demonstrated ability running large scale projects

• Experience with technology solutions assessments and/or strategy planning oversight

You’ll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match, The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.