SaaS Product Support Specialist - EMEA (Hybrid: London/Remote)

Nuix
Greater London, UK
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work

Tech stack

Software as a Service Nuix

Job description

Nuix is looking for a SaaS Product Support Specialist to join their London office. The role involves providing technical assistance to customers using Nuix software, collaborating with development teams, and resolving technical issues. You will support customers via email, phone, and chat during the hours of 10am-6pm.

Requirements

The ideal candidate has a Bachelor’s degree in a relevant field and 1-3+ years of experience in technical support, alongside strong problem-solving and communication skills. Flexibility in work arrangements is supported. #J-18808-Ljbffr

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