Trade Support Analyst

• Monitor live trading systems, exchange connectivity, and market data feeds
• Investigate and resolve real-time production incidents and trading anomalies.
• Troubleshoot order execution issues, latency spikes, and data inconsistencies.
• Collaborate with developers, quantitative researchers, and traders to identify root causes.
• Conduct post-incident analysis and improve system reliability.
• Build and maintain monitoring tools, dashboards, and automation scripts.
• Support operational processes, alerting frameworks, and runbooks.
• Develop increasing ownership of trading platform operations as experience grows

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Physics, or another STEM discipline.
• Strong analytical and problem-solving skills.
• Proficiency in Python programming.
• Understanding of Linux operating systems and command-line tools.
• Ability to remain calm under pressure.
• Strong attention to detail and communication skills., * 1+ years of experience in Software Engineering, Production Support, SRE, Trade Support, or a related role.
• Familiarity with networking concepts, debugging techniques, and log analysis.
• Exposure to distributed systems and cloud environments.
• Interest in real-time systems, low-latency infrastructure, and financial markets.
• Trading, exchange, or digital asset exposure is beneficial but not required.

The company is the digital assets division of a leading FCA-authorized investment management firm overseeing multi-billion-dollar assets under management. The team focuses exclusively on digital assets and operates a leading market-neutral trading platform, leveraging technology, quantitative research, and data-driven decision-making