System Analyst

Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.

We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.

What to expect

In this role as a Sr. System Analyst, you should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. You will support every phase of LBA’s implementation lifecycle. Support your project team to complete project strategy and planning activities. Help analyze, design, and build internet supply chain solutions. With guidance from your project team, execute testing and rollout plans.

Once you join our team, you will…

• Provide product consulting, transfer of knowledge to client team
• Assist with configuration of solutions to meet customer requirements
• Assist with RF device, printer and other device configuration and support as needed
• Assist client team members through all phases of the implementation
• Assist project team to manage client expectations to accomplish project success
• Develops and executes test plans, validates the test results and manages customer acceptance testing
• Accurately capture and report within time and project tracking tool (JIRA/RUNN) to ensure customers are properly invoiced for delivered services
• Assist customers with testing, as appropriate based on the WMS/WLM solution being deployed
• Identify add-on implementation opportunities and present these opportunities to your project lead
• Meet with customers and LBA team members to consult, configure, implement and support client requirements
• Apply product knowledge and expertise to improve customer satisfaction on all LBA projects
• Follow LBA’s implementation methodology, policies and procedures including but not limited to: coding standards, creation and execution of test plans
• Maintain professional interaction with customers and LBA team members
• Complete accurate daily time entries and descriptions in time keeping tools (JIRA/RUNN)
• Provide timely/accurate updates on project activities
• Adhere to all Longbow Policies and Procedures

• Minimum Bachelor’s degree in Computer/Software Engineering or related degree
• Experience in a relevant discipline
• Ability to work independently as well as a part of a team
• Expertise in Supply Chain Software systems (e.g., WMS, WLM, TMS) both as functional and technical analyst is highly desirable
• Able & willing to travel up to 50%
• Strong knowledge and work experience with SQL, JavaScript and Database technologies.
• Strong knowledge of SQL Server and Oracle
• Strong knowledge and work experience with C/C++, C# and Java programming languages
• Operating systems - Windows and UNIX
• XML/HTML, MOCA, Python/Perl, Visual Studio/Visual basic
• Microsoft Office, Microsoft Project and Visio, Acceptance Testing, Analysis Skills, Atlassian JIRA, Business Strategy, C Programming Language, C++ Programming Language, Coding Standards, Computer Software, Consulting, Customer Relations, Customer Satisfaction, Customer Support/Service, Database Technology, Detail Oriented, Functional Analysis, HTML (HyperText Markup Language), Java, JavaScript, Microsoft C# (C Sharp), Microsoft C# .NET (C Sharp .NET), Microsoft Office, Microsoft Project, Microsoft SQL Server, Microsoft Visio, Microsoft Visual Basic, Microsoft Visual Studio, Microsoft Windows Operating System, Operating Systems, Oracle Database, People Management, Perl Programming Language, Policy Implementation, Printers, Problem Solving Skills, Process Management, Project Planning, Project Tracking, Python Programming/Scripting Language, Radio Frequency, SQL (Structured Query Language), Sales Management, Service Delivery, Software Engineering, Standards Development, Strategic Planning, Supply Chain, Supply Chain Management Software, Systems Analysis, Team Building, Technical Analysis, Test Plan/Schedule, Testing, Time Management, Time Tracking, Unix Operating Systems, Warehousing, Willing to Travel, XML (EXtensible Markup Language)

• Supportive work environment
• Work/life balance
• Competitive Salary
• 4-weeks of paid vacation
• 6 paid sick days, 2 paid personal days per year
• Excellent health and dental benefits, eligible as of your first day!
• Group RRSP/401k Matching
• Work from Home