Software Analyst

Develop custom queries by examining databases in Toad or MySQL Workbench to extract data using Structured Query Language that fulfills the needs of customer requirements and follows established business rules

Support the creation of ACH files (routing information) and ensure the correct totals are transmitted to the banks every day. Solve critical payroll stopping issues through the development of data updates using MySQL and PHP

Assist Production staff with printing client payroll checks every day and troubleshoot all issues quickly so that all checks can be shipped on time to all clients

Develop custom internal software applications using PHP Storm and MS Visual Studio that increase the productivity of the Application Support team and provide useful information to all business units

Create and run custom reports through custom, in-house tools like our Alert Center to support business needs

Tackle challenging technical problems/data issues by taking tickets within our KACE Incident System, working through the problems with the submitter, analyzing data through TOAD or MySQL Workbench, creating a custom solution to fit the user’s need and working with Quality Assurance to get it tested

Analyze system data in Toad or MySQL Workbench in order to build profiles requested by internal business units, maintain the high quality standards of clients data and generate reports/analytics as needed

Monitor and control 24/7/365 processes through Control-M automation software and analyze generated logs to troubleshoot potential problems with developers

Support all software applications after deployment to customers and business units

Document resolutions to technical problems clearly that expand the team’s working knowledge and shortens future resolution times

Business process mapping and blueprinting system architecture to expanding the working knowledge of the Application Support team. Requires knowledge of Business Process Modeling Notation (BMNP) and Visio.

Assist Development and Quality Assurance with testing new and enhanced software modules by providing useful feedback on functionality and data output.

Familiarity with programming languages, like C++, PHP, HTML, .NET and Java

Exposure to database and query design tools, like MYSQL, Oracle, or Toad

Experience as a Systems Analyst or Application Support Specialist (desired)

Knowledge of payroll business software applications (desired)

Excellent analytical skills

A good problem-solving attitude and a desire to take on challenges

Ability to multitask and meet deadlines.