Engineer III, Site Reliability

As a Site Reliability Engineer, you will own the reliability, scalability, and operational health of a defined set of cloud services that support mission-critical pharmacy automation systems used by healthcare providers worldwide., * Own reliability outcomes for assigned services, ensuring strong instrumentation, actionable alerts, meaningful dashboards, and up-to-date runbooks.

• Define and implement SLIs and SLOs in partnership with product and engineering teams, and surface reliability performance in regular Cloud Operations reviews.
• Identify operational toil and design automation to eliminate repetitive manual work.
• Drive continuous improvement initiatives that increase observability, automation coverage, and system resilience.

Incident Response & Operational Excellence

• Participate in the SRE on-call rotation, progressing from secondary to primary ownership as readiness increases.
• Command Sev-2 and Sev-3 incidents independently over time, with pairing and coaching from a Senior SRE; act as technical lead during Sev-1 incidents.
• Lead blameless post-incident reviews and own follow-up actions through completion.
• Partner closely with managed services providers (IBM, HCL) to ensure clean escalation paths from L1/L2 monitoring into SRE ownership.

Platform, CI/CD & Observability

• Design, build, and operate CI/CD pipelines supporting cloud-native application delivery using tools such as GitHub Actions, CodeFresh, TeamCity, and Octopus Deploy.
• Automate infrastructure and platform services using Infrastructure as Code (Terraform preferred).
• Contribute to the evolution of Omnicell’s observability platform, including intelligent alerting, ML-based anomaly detection, and automated diagnostics.
• Participate in architecture and launch readiness reviews, bringing a reliability lens to system design.
• Help establish reference implementations and “golden paths” that enable product teams to launch services with reliability built in from day one., * Collaborate: Partner closely with product engineering, security, and operations teams to build shared ownership of reliability.
• Inspire: Influence reliability best practices across teams by modeling calm, structured incident leadership.
• Develop: Continuously build your technical depth while learning directly from a senior SRE mentor.
• Execute: Take ownership of services, incidents, and follow-through-turning lessons learned into measurable improvements.
• Impact: Help shape foundational SRE practices and introduce modern reliability and AIOps capabilities that scale with the business.

Growth & Career Path

This role is intentionally designed as a growth role . With strong performance and increasing ownership, the natural progression is into a Senior Site Reliability Engineer position as the practice scales. Omnicell also supports lateral growth into platform engineering, security engineering, or product engineering for SREs who discover adjacent passions.

Work Conditions

• Remote or hybrid work environment supported.
• Up to 10% travel as needed.
• Participation in an SRE on-call rotation is required.

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 5+ years of experience in software or platform engineering, including 3+ years in an SRE, DevOps, or reliability-focused role.
• Strong hands-on experience with at least one major public cloud platform (AWS, Azure, or GCP).
• Proficiency in Python or another object-oriented programming language for automation and tooling.
• Production experience with Kubernetes, Docker, and Helm.
• Experience implementing Infrastructure as Code using Terraform or similar frameworks.
• Working knowledge of modern observability tools across metrics, logs, and tracing.
• Real-world incident response experience, including on-call participation and post-incident write-ups.
• Solid Linux system administration skills.
• Collaborative, coachable mindset with a desire to grow under senior mentorship., * Experience working in regulated environments such as healthcare, financial services, or government (HIPAA, SOC 2, or similar).
• Familiarity with managed service provider models for L1/L2 operations.
• Exposure to AIOps, ML-based anomaly detection, or LLM-assisted incident triage.
• Understanding of GitOps principles and tools such as ArgoCD or Flux.
• Experience operating secure, compliant Kubernetes platforms.
• Familiarity with chaos engineering, messaging systems (Kafka, RabbitMQ), or stateful services in Kubernetes.

At Omnicell, success isn’t just about what you deliver-it’s about how you deliver it. Our Elevate Behaviors guide how we work together and create impact