Technical Program Manager

We are looking for a Senior Technical Program Manager (TPM) who can be the execution spine of a client engagement, and who carries the stakeholder management and business fluency to operate as a credible counterpart to client business leaders, not just a delivery coordinator. You own the project plan, the cadence, the status, and the blockers. You also own the stakeholder map, the business outcomes the engagement is held to, and the running narrative of value delivered.

This is not a coordination or status-reporting role. You are not a scribe and you are not a Scrum Master. You are accountable for the rigor that turns a POD’s intent into shipped outcomes, week over week, sprint over sprint. You make hard tradeoffs in real time when scope, time, and quality come into tension. You catch the blocker before it surfaces in a steering committee. You ensure that the IP capture commitments the Engagement Lead and Technical Architect made on day one actually get done by close. And you carry the business framing of the work into every conversation: the value the client signed up for, what has been delivered against it, and what the next decision unlocks.

You operate inside the POD alongside the Engagement Lead, the Technical Architect, the Agentic Systems Analyst, and a set of Forward Deployed Engineers. You may run a single complex engagement or coordinate across two engagements depending on scope, concurrency, and account maturity. As an account grows from a single fixed-fee build, to multiple parallel workstreams, to a portfolio of agentic capabilities running on a shared platform, your work scales with it. Through all of it, you are the operational counterpart the client trusts to translate progress into business terms and tradeoffs into business consequences.

What This Role Is Not (And What It Honestly Is)

• Not a Scrum Master. You make tradeoff decisions, not facilitate them.

• Not a coordinator or scribe. You own execution rigor, not meeting notes.

• Not a status-reporter. The status report is a byproduct of the work, not the work.

• Not the architect. You partner with the Technical Architect, you do not substitute for them.

• Honest reality: in our current operating model, this role carries more stakeholder management and business framing than a textbook TPM. The Engagement Lead owns the relationship and the commercial outcomes, but on the ground you are the operational counterpart the client trusts day-to-day to translate work into business terms. Candidates who want a pure execution role and prefer to stay heads-down on the plan are not the right fit. Candidates who can run a tight plan AND hold their own with a client VP are.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 8+ years in technical program management, engagement management, or delivery leadership in a professional services, consulting, or technology environment.

• Proven track record of owning end-to-end execution for cross-functional delivery teams (engineers, architects, PMs) on technically complex engagements.

• Demonstrated stakeholder management at VP or director level on the client side, you can hold your own with senior business leaders, not just their delivery counterparts.

• Business fluency: comfortable framing engagement progress in commercial and outcome terms, working with ROI models, and translating execution tradeoffs into business consequences.

• Strong technical fluency, you do not need to write code, but you must understand AI/ML, data platforms, and cloud architecture well enough to make tradeoff decisions and communicate credibly with engineers and client executives.

• Demonstrated ability to operate in ambiguous environments, with incomplete information and shifting priorities.

• Excellent written and verbal communication, equally credible in a steering committee and in a backlog grooming session.

• Experience managing engagement economics, scope control, and change management.

• Deep fluency with the systems agentic delivery runs on (Linear, Notion, Slack, GitHub), you do not need to be told how to set up a project plan or a status view. * Background in AI, data, or technology consulting, you understand the domain as well as the delivery mechanics.

• Experience working in a professional services firm, systems integrator, or technology consultancy.

• Prior experience operating at the engagement-management altitude, where business outcomes and execution rigor are owned together.

• Prior experience managing distributed or offshore delivery teams with follow-the-sun models.

• Familiarity with agentic AI systems, RAG architectures, or LLM orchestration workflows, enough to plan around their failure modes, not necessarily build them.

• Experience contributing to IP capture, accelerator development, or reuse-driven delivery models.

• Experience in regulated industries: financial services, healthcare, or insurance.

• PMP, PgMP, or equivalent program management certification.