Application Support Analyst

Dexter Talent
Lancashire, UK
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£30,000.0 - £35,000.0
Working hours
Regular working hours

Tech stack

Amazon Web Services System Configuration Monitoring of Systems MySQL Windows PowerShell Standard Sql Software Deployment Software Engineering Scripting

Job description

  • Providing application support to internal teams and external clients
  • Troubleshooting and resolving software issues across test and production environments
  • Installing, configuring and maintaining applications across client and internal environments
  • Working with infrastructure, network and development teams on complex problems
  • Maintaining clear documentation for deployments, upgrades and known resolutions
  • Contributing to project delivery including implementations and new client onboarding

Requirements

  • Experience in software deployment and customer-facing support
  • Solid SQL knowledge
  • Experience with system monitoring tools
  • Strong communication and problem-solving skills
  • Good attention to detail and organisational skills
  • PowerShell or scripting experience
  • AWS exposure
  • MySQL knowledge

Benefits & conditions

£30,000 - £35,000 depending on experience, hybrid working with flexibility after onboarding and the opportunity to develop across a varied and technical support role. #J-18808-Ljbffr

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