Rollout Manager (Full Time)

• Define and manage the device rollout schedule for headquarters and branch users across Austria.
• Schedule, reschedule, and monitor attendance for classroom sessions related to the device rollout.
• Manage the rollout project’s shared mailbox and respond to user queries in a timely manner.
• Maintain and update the rollout tracker, ensuring accurate project progress and reporting to stakeholders.
• Coordinate and manage onsite support (OSS) engineers throughout the rollout lifecycle.
• Monitor rollout progress, identify risks, and ensure project milestones are achieved.
• Act as the primary point of contact between the project team, customer, and stakeholders.
• Ensure rollout activities are completed in accordance with project timelines and quality standards.
• Support issue resolution and coordinate with relevant teams to minimize project delays.

• Previous experience managing IT rollout, migration, or deployment projects.
• Experience coordinating field engineers or onsite support teams.
• Strong organizational, scheduling, and stakeholder management skills.
• Excellent communication and reporting abilities.
• Ability to manage multiple priorities in a fast-paced project environment.
• Experience with Microsoft Office, Excel, Outlook, and project tracking tools.
• Fluent English and German language skills are mandatory.

Preferred Qualifications

• Experience in large-scale Windows device deployment or hardware refresh projects.ITIL knowledge or project coordination experience is an advantage.
• Experience working in enterprise IT support or End User Computing (EUC) environments is preferred.

Experience in a similar role

• 3+ years of relevant experience.