Senior Manager Platform & Prototypes

Capgemini N.V.
Utrecht, Netherlands
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Customer Data Management Salesforce.Com Web Platforms Adobe Data Analytics

Job description

Experteer Overview In this Senior Manager role, you will lead customer data, MarTech, CX-Tech, and AI-driven transformation initiatives for major organizations. You’ll align business strategy with technology to deliver measurable customer-value impacts through cross-functional teams. You’ll guide client programs from strategy to execution, focusing on platforms like Adobe, Salesforce, and Google, while shaping innovative, data-driven propositions. Expect to drive GenAI adoption with responsible, real-time decision-making across marketing, sales, and service. This is a chance to influence large-scale digital platforms and AI-enabled solutions within a collaborative, learning-focused culture. Pay / Benefits * Lead CX, MarTech, and AI transformation programs from strategy to execution * Advise clients on platforms including Adobe, Salesforce, and Google * Design and launch data-driven digital propositions (loyalty, D2C subscriptions, MVP-led initiatives) * Drive GenAI adoption with prioritized use cases and responsible AI practices * Manage commercial engagements, proposals, scopes, and measurable business outcomes * Coach consultants and foster a culture of innovation, collaboration, and continuous learning * Support delivery on projects such as personalization for retailers and scalable multi-cloud MarTech ecosystems Tasks * 8-10+ years leading CX, MarTech, customer data, AI/GenAI, loyalty, or digital transformation projects * Master’s degree in a relevant field with consulting and stakeholder management experience * Experience building or leading development of digital platforms, products, or prototypes from concept to implementation * Strong leadership, facilitation, and coaching skills with client relationship management * Understanding of emerging AI capabilities and ability to apply AI-driven solutions Key requirements * mobility allowance with lease car or travel reimbursement * 26 vacation days with option to buy extra days * fully employer-funded pension * hybrid working * work up to 45 days per year from abroad * laptop and SIM card for work and personal use

Requirements

client use cases and responsible AI practices * Manage commercial engagements, proposals, scopes, and measurable business outcomes * Coach consultants and foster a culture of innovation, collaboration, and continuous learning * Support delivery on projects such as personalization for retailers and scalable multi-cloud MarTech ecosystems Tasks * 8-10+ years leading CX, MarTech, customer data, AI/GenAI, loyalty, or digital transformation projects * Master’s degree in a relevant field with consulting and stakeholder management experience * Experience building or leading development of digital platforms, products, or prototypes from concept to implementation * Strong leadership, facilitation, and coaching skills with client relationship management * Understanding of emerging AI capabilities and ability to apply AI-driven solutions Key requirements * mobility allowance with lease car or travel reimbursement * 26 vacation days with option to buy extra days * fully employer-funded pension * a aaaB_ working * work up to 45 days per year from abroad * laptop and SIM card for work and personal use

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