IT Support Technicians - 100% remote, ASAP, 12+ months

wynwood tech LLC
Germany
28 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Network Troubleshooting VMware Virtualization Firewalls (Computer Science) Veeam

Job description

  • Server & Rack Hardware Installation (Dell/HPE)
  • UPS Installation & Cabling
  • Network Troubleshooting
  • HPE Aruba Networking
  • Sophos Firewalls
  • Structured Cabling & Connectivity Testing
  • Remote Hands Support
  • On-site Incident Response
  • SLA & Response Readiness
  • Technical Documentation & Reporting
  • Workstation Rollouts & Relocations
  • Lenovo & HP Client/Notebook Support
  • Printer Setup & Troubleshooting
  • VMware Virtualization
  • Veeam Backup & Replication

Requirements

  • Experience in IT support / on-site technical support, including remote hands, incident response, workstation rollouts, and relocations.
  • Experience with server and rack hardware installation, especially Dell or HPE, as well as UPS installation, cabling, and connectivity testing.
  • Knowledge of network troubleshooting, ideally with HPE Aruba networking and Sophos firewalls.
  • Experience supporting Lenovo / HP clients and notebooks, printer setup, and peripheral troubleshooting.
  • Familiarity with VMware virtualization, Veeam Backup & Replication, SLA readiness, and technical documentation.

Are you interested?

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:32 min

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Kyle Daigle · Coffee With Developers

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