Test Center Administrator (Norwich)

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering a professional customer service in a comfortable, friendly environment., In this important position, you will be required to:

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exams testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.

Our Successful Applicant

The successful applicant must be competent with their English and basic Maths and must be IT literate with a good understanding of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

The pay rate is £13.60 per hour, paid to you at the end of every month.

Minimum contracted hours are 8.25 hours per week.

The test centre opens

Wednesdays 10.30am to 7.15pm,

Thursdays 7.30am to 12.15pm,

Saturdays 7.30am to 12.15pm.

During peak periods you will be required to work extra days as and when required.

Pearson (pearsonvue.com) are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies., Complete and submit your application directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible., At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.