Head of Operations GPU Cloud

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will be part of a team of 1 person. The role is highly cross-functional within a close-knit GPU Cloud team, working closely with engineering (15 people), GTM, Ops, and interacting broadly across Scaleway.

YOUR DAILY ROUTINE

Tasks

• Direct the project management of GPU clusters
• Manage and drive suppliers during both project and run phases
• Oversee day-to-day run tracking with the support of dedicated contributors
• Organize interfaces and coordination with other Scaleway departments (hardware, supply chain, data centers)
• Line manage and support a Technical Account Manager (TAM)
• Design and implement the required organization to target autonomy in GPU cluster operations and maintenance
• Handle crisis management situations with manufacturers when SLAs or service commitments are impacted
• Collaborate with key infrastructure and GPU partners (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

• At least 8 years of experiences in IT infrastructure project deployment (ideally GPU or HPC cluster deployments)
• Project direction and end-to-end management of complex infrastructure projects
• Hands-on experience with vendor and supplier management
• Familiarity with GPU, HPC, and infrastructure ecosystems (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

SOFT SKILLS:

• Rigor and thoroughness
• Strong organizational skills
• Ability to drive cross-functional alignment across multiple teams
• Solutions-oriented mindset under pressure and during crisis management
• Collaborative attitude with internal stakeholders and external vendors

• Hybrid work: We offer up to 3 days of remote work per week.
• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
• Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
• Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

Why join the Scaleway adventure?

A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.

A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.

Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.