Change Management Specialist

Prometheus Federal Services (PFS) is a trusted partner of federal health agencies. We are seeking a Change Management Specialist to deliver hands-on change and transition management as the VA transitions to a modern EHR. This role applies a multidisciplinary approach to managing change and transition within healthcare organizations, programs, and projects, producing the actionable artifacts that turn change strategy into site-level adoption. Work includes change management assessments, communication and coaching plans, resistance management, training plans, and readiness evaluation as VHA scales the Oracle Health Federal Electronic Health Record., + Develop plans associated with transition management, implementation of major initiatives, and organizational transformation and culture change

• Complete change management assessments and develop change management strategy for assigned initiatives

• Identify and manage anticipated resistance among clinical and operational staff

• Create actionable deliverables including communication plans, roadmaps, coaching plans, training plans, and resistance management plans

• Support and engage senior leaders as change sponsors and equip them to carry change messaging

• Support organizational design and the definition of roles and responsibilities affected by EHR workflow change

• Integrate change management activities into the project plan and evaluate and ensure user readiness

• Manage stakeholders, track and report issues, and escalate adoption risk

• Define and measure success metrics and monitor change progress across sites

• Provide change-readiness assessments, communication planning, stakeholder engagement, and transition support so users understand workflow changes and system updates, This position may be subject to client-specific or government-mandated vaccination, health, or safety requirements, which may change over time.

• Bachelor’s degree (BA/BS) required

• Minimum of six (6) years of relevant professional experience

• Demonstrated experience managing change and transition within healthcare organizations, programs, or projects

• Experience producing communication plans, roadmaps, coaching plans, training plans, and resistance management plans

• Experience completing change management assessments and defining change strategy

• Demonstrated ability to identify and manage resistance and to evaluate user readiness

• Strong written and oral communication, presentation, and facilitation skills

• Knowledge of SharePoint Online, Office 365, Power Apps, Power Automate, and Power BI at an expert level

• Authorized to work in the U.S. indefinitely without sponsorship.

• Ability to obtain and maintain a VA Low/NACI background investigation.

Preferred Qualification

• Prosci certification preferred

• Experience applying Prosci and change management in a union environment preferred

• Experience supporting electronic health record deployment or Oracle Health (Cerner) adoption

• Experience supporting VHA or a comparable federal health organization

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more (https://pfs.us/careers/work-with-us/) about PFS Benefits.

The posted salary range is the company’s good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual’s particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.

Salary Range: $115,000 - $130,000

Equal Employment Opportunity