Desktop support engineer- zwolle, netherlands (fte)

Axiom Technologies

Zwolle, Netherlands

4 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

nl.talent.com

Tech stack

Microsoft Windows Active Directory Apple IOS Microsoft Office System Center Configuration Manager Software Deployment User Environment Management CompTIA Strata - PC Hardware Technology Engineer Peripherals Deployment Automation Extreme Programming

Requirements

Computer OS/Peripherals troubleshooting
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware and Software installations (understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure Who You Are
Reliable transportation
Flexible schedule and commitment to work on demand when required
Resilient and able to face and resolve conflicts.
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
Customer-oriented and cool-tempered.
Works well under -active/Self- player. Personal Attributes:
Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well-organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information In-depth knowledge of:
Windows OS (e.g., XP, Vista, Windows 7, 10)
Microsoft Office applications
PC/Laptop hardware
PC/Laptop peripherals, including printers
Mobile devices Basic knowledge of:
Active Directory
Exchange
Apple OS
SCCM IT Qualifications At least one of the following:
PC/Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification Experience in a similar role
2+ years of relevant experience.
Ready to travel 10-20 Miles as per the requirement