ServiceNow Developer

Our Client is seeking a Senior ServiceNow Developer with extensive experience in various modules and services; Experience as a ServiceNow Team Lead providing direction and assistance to the development team.

This position is located in our Baltimore, MD office with work performed at client site in Woodlawn, MD 5 days/week

Your future duties and responsibilities:

. Provide support as a Team Lead and as a ServiceNow Senior Developer. . Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal. . Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements. . Provide support in building prototypes and lead technical reviews and discussions of defined requirements. . Provide support and mentor ServiceNow Developers.

Bachelor’s and 7 years of experience, Master’s and 5 years of experience or 11+ in lieu of a degree . 8+ years of experience as ServiceNow developer . Experience with AWS Cloud Management Platform . Excellent technical leadership skills and initiative to take on additional responsibilities. . Excellent written and oral communication skills to deliver technical solutions simply and succinctly . Experience with the US Federal Government . Must be able to obtain and maintain a Public Trust. Contract requirement. . 8+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR . 5+ years of experience with technical discussions and reviews. . Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. . 5+ years of experience in developing system architecture, design principles, and impacts. . 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.) . 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.) . 5+ years of technical leadership experience driving change/solutions.

Desired qualifications/non-essential skills required: . Additional ServiceNow CIS certification with preference for the following: o Certified System Administrator (baseline) o Certified Application Developer (baseline) CIS - Customer Service Management o CIS - IT Service Management o CIS - Discovery o CIS - Service Mapping o CIS - Strategic Portfolio Management o CIS - Application Portfolio Management o CIS - Software Asset Management o CIS - Hardware Asset Management . Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java . Experience with implementing Java scripting to support automation across the various modules in ServiceNow . Experience with REST and SOAP web service protocols . Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals . Knowledge of SAML, Active Directory, or LDAP . Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR . Project Management or Agile certification . ITILv4 Foundations Certification . Ability to work in a high growth, fast paced environment

Skills:

• Agile
• Service Desk
• Security Infrastructure Supprt
• Service Strategy Management
• Technical Architecture