Implementation Project Manager (Remote)

A nationally recognized healthcare company is seeking a new Implementation Project Manager to proactively design and manage implementation plans, anticipate challenges before they arise, and ensure every milestone and deliverable is executed with precision., * Serve as lead to implement benefits with small market segment customers (501 - 1000 employees)

• Effectively manage project plans to deadlines, delivering great results
• Develop and present keynote presentations to customers (project kickoff, tax/withholding, other benefit components).
• Identify key focus areas to drive customer results and engage with customer stakeholders to handle objections, remove roadblocks, and move implementation forward
• Review customer contracts to understand selected benefits and explain to customers how benefits work and integrate into medical plans
• Work with internal marketing team to understand changes to benefits and successfully market changes to customers
• Perform technical benefits system set-up for new customers
• Partner with internal Customer Success team to ensure warm hand-off and success with customer after go-live

• 4+ years of Project Management experience
• Proficiency with Project Management tools (e.g., Jira, Asana, Confluence, Highspot) and CRM (Salesforce, Front)

• Experience with Customer Success, Benefits and exposure to implementing systems/plans/programs * Computer / Tech savvy

• Great interpersonal and communication skills
• Strong attention to detail and highly organized

Desired Skills:

• Experience within the Employee Benefits space

3.83.8 out of 5 stars Dallas, TX Remote $40 - $55 an hour - Contract