Business Intelligence Analyst

Come join HealthDyne and help drive the transformation of our operational experience at scale. We are actively looking for a BI Analyst to join our Operations Excellence team and help turn operational data into clear, actionable insights. The ideal candidate will have hands-on experience with SQL, Tableau, Power BI, and working with data from a data warehouse. This role will focus on building reports and dashboards, identifying and tracking key performance indicators, analyzing trends, and communicating findings to business and operational stakeholders. This is a highly visible role that partners closely with operations, business leaders, and technical teams to improve decision-making and drive performance., * Develop, maintain, and support business intelligence reports and dashboards using Tableau and Power BI.

• Use SQL to pull, organize, and analyze data from data warehouse and database sources.
• Translate business questions into reporting requirements and data analysis that supports operational decision-making.
• Build and improve dashboards, recurring reports, metrics views, and other analytical tools for business users.
• Perform deep-dives and root cause analysis to answer business questions.
• Partner with cross-functional stakeholders to define key metrics, reporting needs, and trusted data sources.
• Effectively communicate (written and verbal) solutions and methodologies to senior leadership.
• Work with technical teams to understand data availability, improve reporting accuracy, and support reliable data warehouse use.
• Complete ad hoc data retrieval and analysis.
• Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals.

• 3+ years of experience analyzing and interpreting business data using SQL.
• Experience creating reports and dashboards using Tableau and/or Power BI.
• Experience working with data warehouse sources to support reporting, analysis, and business intelligence needs.
• Ability to understand business requirements and convert them into clear, usable reporting and analytics solutions.
• Comfortable validating data, troubleshooting report issues, and explaining findings to non-technical audiences.

Knowledge, Skills and Abilities

• Proficiency with SQL and business intelligence tools such as Tableau and Power BI.
• Working knowledge of data warehouse concepts and experience using data to support business operations, performance tracking, and decision-making.

At our company, we move fast, adapt quickly, and turn challenges into opportunities-all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable. Our Vision: Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential. Our Mission: To be the disruptive force that drives meaningful change within pharmacy services.