Information Management Support Worker

We are looking for a proactive and organised individual to support information management and technology processes across Children and Family Services. The role involves coordinating Freedom of Information (FOI) requests in line with statutory requirements, maintaining accurate data and records, supporting data quality initiatives, and providing management information and technical support where required. Working closely with a range of partners and colleagues, you will help ensure services are delivered effectively to children and families while demonstrating flexibility, teamwork, and a commitment to supporting others.

• NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
• Relevant experience in a data administration field.
• Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
• Knowledge of The Freedom of Information Act and Data Protection legislation.
• Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
• Excellent customer care and organisational skills with good Interpersonal skills with the ability to communicate at all levels.
• The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer .

Pulled from the full job description

• Flexible schedule

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.