Business Services Information Officer

As a Business Services Information Officer, you will join a friendly, motivated and professional team committed to providing excellent customer service to colleagues across the department and Council, including senior management and Members.

The key component of the role consists of administering, managing and coordinating the department’s Freedom of Information, Environmental Information and Subject Access requests. You’ll be confident working with senior managers; work well under pressure; have great attention to detail, excellent organisational and communication skills; and appreciation of working according to national regulations and towards statutory deadlines., * NVQ3 or equivalent qualifications and/or demonstrable experience supporting Freedom of Information (FOI) functions and / or service information management.

• Understanding of Data Protection and Freedom of Information legislation and information management principles, with the ability to apply this knowledge effectively in a professional working environment.
• Experience of conducting research, analysing information from a range of sources, maintaining accurate electronic records and producing clear, evidence-based responses and reports.
• High standard of verbal and written communication skills, with the ability to build positive working relationships and provide advice and support to colleagues as well as senior managers and elected members.
• Highly organised with excellent attention to detail, with the ability to manage and prioritise a varied workload, work accurately under pressure and consistently meet challenging deadlines.
• Proficient in Microsoft Office applications and wider IT systems, with the ability to use technology to improve efficiency, maintain data accurately and adapt to new systems and processes.
• A collaborative and proactive team member who can work independently with minimal supervision, handle sensitive and confidential information appropriately.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a .

In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.

Please apply sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words. At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally., About Leicestershire County Council At Leicestershire County Council, we’re committed to making a real difference in people’s lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you’re starting your career or looking for your next challenge, you’ll find a place with us where your ideas are valued, and your work has purpose. For further information on what it’s like to work for us and the benefits we offer, please refer to the following