Hire Desk/Service Desk Co-Ordinator

We are looking for an organised and customer-focused Hire Desk Coordinator to join my Client’s team.

This role is central to the day-to-day operation of the hire desk, ensuring equipment is hired out efficiently while providing excellent customer service.

Role:

Responsible for coordinating hire bookings and dealing with enquiries

Scheduling deliveries and collections of equipment

Manage incoming hire enquiries by telephone and email.

Process equipment hire bookings accurately and efficiently.

Sending out invoices

Sending quotes to customers when needed

Coordinate equipment availability with the transport, and operations teams.

Liaise with customers, drivers, engineers, and depot staff to ensure a smooth hire process.

Monitor active hires, extensions, off-hires, and equipment returns.

Resolve customer queries promptly

Ad-hoc duties as requested extending on from the above.

Experience in working within a scheduling or hire role is essential.

Good organisational and time management skills.

Confident to communicate with stakeholders on various levels - both internally & externally.

Proficient with Microsoft Office packages - mainly word & excel

Driver and own transport - desirable.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.