ML/AI Engineer (Full Time; Multiple Openings)

This is where you and your skills come in. We’re currently looking for: Responsible to support the design, implementation, and optimization of scalable Artificial Intelligence (“AI”) and Machine Learning (“ML”) solutions.

To succeed in this role you must meet the following requirements:

• Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions
• Establish and promote ML Operations and lifecycle management best practices
• Design, build, and manage scalable ML infrastructure
• Develop, validate, deploy, and monitor ML models and applications
• Create and maintain optimized data pipelines
• Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring
• Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search)
• Stay up to date with emerging ML/AI technologies, frameworks, and best practices
• Scale and support large distributed systems serving millions of customers daily
• Maintain and extend RingCentral’s internal AI platform
• Build Agentic AI products to drive business value
• Bring thought leadership to AI products & services

• U.S. Master’s degree in Data Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Data Science, Computer Engineering or a related field plus five (5) years of related experience, is required.
• Experience with analytics, Machine Learning (“ML”), data science, platform development, data aggregation and analysis, statistical analysis, ML/AI modeling, TensorFlow, PyTorch, Generative AI, NLP, deep learning, statistical methods, GCP, AWS, Azure ML, data structures, algorithms, software architecture, MLOps, ML lifecycle management, CI/CD, and Docker is required.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Wellness programs including 1:1 coaching and meditation guidance
• Paid parental and pregnancy leave and new parent gift boxes
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Parental support for children with developmental and learning disabilities
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee perks and discounts program

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device., RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.