Director Business Transformation (Work and Asset Management)

The Director, Business Transformation is a strategic leadership role involved in driving transformation initiatives within the Transmission organization. Works across Transmission Field Services, Operations, Projects (In-Service and As-builts), to improve processes and supporting systems for asset management and field work execution including capture of conditions against assets, auto-generation of workorders based on conditions.

This role reports to the VP, Transmission Center of Excellence, this role will lead cross-functional efforts to identify process improvement opportunities, establish key performance indicators, implement innovative solutions, and enhance organizational effectiveness. Consolidates requirements from FAC-008 and Wildfire Mitigation Plans and translates into end-to-end process, data and system enhancements to facilitate adherence. The Director will serve as a key change agent, aligning transformation efforts with organizational goals, regulatory requirements, and industry best practices., * Lead the design and execution of transformation strategies aligned with the Transmission CoE vision.

• Partner with Transmission leaders to identify and prioritize high-impact transformation opportunities.

Process Optimization & Innovation

• Oversee end-to-end process improvement initiatives across transmission operations.
• Introduce and scale innovative methodologies, including Lean, Six Sigma, and Agile practices.

Performance Management

• Develop and monitor KPIs to measure transformation success and ensure alignment with strategic goals.
• Utilize data analytics to inform decision-making and track performance improvements.

Change Management

• Lead change management efforts to ensure successful adoption of new processes and technologies.
• Develop communication and training plans to support transformation initiatives.

Team & Capability Development

• Build and lead a high-performing transformation team.
• Coach and mentor staff and stakeholders on continuous improvement tools and techniques.

Stakeholder Engagement

• Collaborate with internal and external stakeholders to ensure alignment and support for transformation efforts.
• Facilitate leadership workshops and progress report-outs to drive accountability and transparency.

• Bachelor’s degree in Business Administration, IT, Engineering, Operations Management, or related field.
• MBA or advanced degree preferred.

Experience:

• Minimum of 8 years of experience in utility or field services industry.
• Proven track record of engaging in cross-functional transformation efforts in the utility or related industry.

Certifications:

• PMP, Lean, Six Sigma, or other transformation-related certifications preferred.

Skills & Attributes:

• Strong strategic thinking and leadership capabilities.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to navigate ambiguity and drive results in a complex organizational environment.
• Innovative mindset with a commitment to continuous improvement.

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!