Technical Services Advisor

Tremco CPG UK Ltd
UK
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Computer-Aided Design Computer Literacy Microsoft Office

Job description

To provide technical support to customers, contractors, and the internal sales, R&D and marketing teams on Tremco CPG UK’s fire protection products.

Duties Include:

  • Advise on fit for purpose Nullifire passive fire protection products and the practical aspects of their use to both internal and external stakeholders. Remote working and onsite inspections/meetings where required.
  • Effectively process and manage customers’ enquiries from technical queries to design drawings and provide general product advice.
  • Provide best practice guidance to ensure compliance throughout design and installation stages.
  • To work closely and liaise with the necessary internal departments to ensure that all customers’ technical needs are fulfilled.
  • Conduct training sessions for installing contractors and CPD’s for designers and architects.

Requirements

  • Experience with fire stopping or in fire protection in general would be highly desirable.
  • Degree within a relevant engineering or construction discipline desirable.
  • Working knowledge of CAD or ability to generate technical drawings would be advantageous
  • Computer literate, excellent working knowledge of Microsoft Office and Excel.
  • Excellent verbal and written communication skills, with good attention to detail, * Do you have experience working with Passive Fire Protection?

Benefits & conditions

Pulled from the full job description Employee discount Company pension, * A competitive annual salary.

  • Lucrative performance-based bonus scheme.
  • 25 days holiday entitlement (excluding bank holidays) increasing to 27 days holiday following length of service with the business.
  • A range of attractive benefits (company car, pension, life assurance, enhanced family friendly leave, flexible benefits and perkbox).

Become part of our team and shape the future of Tremco CPG UK!

About the company

Tremco CPG Europe manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks.

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