Data and Billing Coordinator

“People Helping People,” has been the foundation of Senior Friendship Centers for 50 years, and we are looking for a dynamic Nutrition Data and Billing Coordinator! This position will oversee data production and billing for the Nutrition Department and will ensure the quality of the data produced. They will perform daily data entry, report generation activities, and assist with tracking contract spending in compliance with various program regulations.

The successful applicant will be an organized individual who routinely reaches deadlines. The applicant will work as an integral member of our team and will embody the core values of the Senior Friendship Centers including: Respect, Compassion, Integrity and Collaboration. This is a primarily remote, part-time position and will work around 27.5 hours a week, Monday - Friday during regular business hours. The employee will need to live within commuting distance to our campus for training and required in-person meetings with advanced notice.

The mission of the Senior Friendship Centers is to promote health, dignity and quality of life throughout the journey of aging. Older adults throughout four counties in Southwest Florida rely on Senior Friendship Centers for help with nutrition, adult day services, social engagement, education, help in times of crisis, and so much more.

Great part-timebenefits include generous PTO, paid holidays off, and an employer retirement contribution! If you are interested in joining our growing team and sharing your talents with Senior Friendship Centers as our Nutrition Data and Billing Coordinator we want to hear from you!

Essential Functions:

Operational

• Assist in client reports, logs, and case file documentation.
• Assist with data entry of vendor billing and worker sheet verifications.
• Perform required follow-up of client services when needed.
• Conduct and organize client satisfaction surveys on a quarterly and annual basis.
• Follow up with vendors regarding client complaints and concerns.
• Assist in annual vendor monitoring.
• Research and inform clients of community resources.
• Run database reporting as requested.
• Reviews prepared data to ensure it is adequate, accurate, and complies with requirements.
• Develop and coordinate procedures for daily data entry including worksheets, billing, filing systems, and vendor invoice reconciliation.
• Work with the Nutrition Director to implement procedures for grant expenditure monitoring internally, monitor budgetary status and expenditures to achieve goals.
• Coordinate with database programs to ensure program data is being recorded appropriately and accurately. Responsible for timely and accurate reporting to fiscal and AAA, including monthly, quarterly, and other reports.
• Develop and implement billing procedures for subcontractors. May resolve conflicts with vendor billing when necessary.
• Provide administrative support to the Nutrition Director, as necessary.
• The position requires schedule flexibility as it deals with deadlines for reporting and information gathering.
• Report any incident of abuse or neglect as mandated by the state guidelines.
• Must comply with HIPAA regulations and OSHA laws and safety guidelines.

Organizational

• Attend staff meetings, training, and seminars as required.

• Must comply with all Senior Friendship Centers personnel policies.
• Must protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.

Supervisory Responsibilities:

• None.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work environment may vary between locations and include stairs, office space adaptation when traveling, and a moderate noise level.
• Senior Friendship Centers is a drug-free and smoke-free workplace.

Other Duties:

Please note while this job description is intended to be an accurate reflection of the primary requirements of the job, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Management reserves the right to add or remove duties, responsibilities, and activities at any time with or without notice when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

• Knowledge of data preparation procedures and requirements.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Excellent interpersonal and customer service skills.
• Ability to prioritize tasks and adapt to the needs of the organization.
• Must be friendly, flexible, able to handle challenges, and able to work with limited supervision.
• Excellent attention to detail.
• Excellent time management skills with a proven ability to meet deadlines., * Any equivalent combination of training and experience which provides the requisite knowledge, ability, and skills to perform the essential functions of the job.
• Two years of experience with data and billing management is preferred.
• Intermediate computer skills are required; Must have experience using Microsoft Office Suite (Word, Excel, Outlook) and other basic computer software and hardware, and the ability to quickly learn the organization’s systems.

Physical Demands:

• Prolonged periods sitting at a desk, working on a computer, and standing.
• Must be able to lift 20 pounds.
• Must be able to navigate various departments of a physical location., * Travel within the several counties in which Senior Friendship Centers Inc. operates may be required as frequently as needed to support operations, fundraising, and outreach.
• Must have reliable transportation.
• A valid driver’s license and proof of insurance are required for all work-related travel.

Additional eligibility requirements:

• Satisfactory clearance of a fingerprint-based, level II background screening and pre-employment substance abuse testing is required.
• Must be authorized to work in the United States., All applicants must pass a Level 2 Background Screening. Level 2 background screening is Florida’s highest level of background check. It is required by Section 435.04, Florida Statues for individuals working in positions of responsibility or trust. Level 2 screening helps ensure that people who care for children, seniors, and vulnerable populations are safe and trustworthy.